Cindy Chastain is an experience designer, strategist, teacher and screenwriter. As a Creative Director at R/GA, named Digital Agency of the Decade by Adweek, Cindy leads with a focus on user-centered design, storytelling, and collaboration. She’s also bent on changing the way traditional advertisers and marketers think about customer experiences. Clients she's worked with range from Verizon to BBC Worldwide, Showtime, GSK, Coca-Cola, Unilever, Pfizer, Madison Square Garden and Fuse.