best practices

21 Aug 2013 - 5:57am

Copy is design, on Tumblr

Hey all, I'm the co-author of the "Translation is UX" manifesto and related article on ALA. I'm also member of IxDA Lyon (France).

I'm pleased to announce the launch of a new project: This Tumblr is meant to illustrate the role copy plays in the user experience, through the sharing of examples of great/bad copy and translated copy.

28 Mar 2013 - 11:18am
3 years ago
2 replies
Kimberly Richards

Best Practices and struggles for taking a website and moving it to an iPad

I am about to start evaluating a lot of websites that have moved from the web to an ipad. I am curious about these two questions:

  1. What are best practices for taking a desktop experience and moving it to an iPad?
  2. What are some struggles or pain points for customers when using an iPad?


Any help you can give would be greatly appreciated! Thanks for your feedback!!!


What retailer has the best online customer experience for gift cards?

In your opinion, what retailer has the best online customer experience for buying, redeeming and using gift cards? Researching this topic and need as much input as possible.
11 Jun 2011 - 1:54am
5 years ago
5 replies
Michelle Bacigalupi

Best Practices for Account Creation


I've looked on UI Patterns and haven't found examples of the pages to create a new account. The flow steps I currently have is for the new customer to enter basic contact information and then navigate to a second page to enter credit card information - with the option of using the information from the contact page. I am being 'pushed' to combine the contact info. with the credit card info. in the hopes of a higher conversion rate. It will make for a very long page which is a poor experience. Ideally, we'll do some A/B testing but we need to get out the door first.

17 May 2011 - 9:19pm
4 years ago
5 replies

Homepage w/o Navigation Bar

All -

I am looking for websites that do not display navigation (in the traditional sense) on the homepage. Yes, any link could be considered navigation but I am specifically looking for sites that lack navigation until the user is deeper within the site structure.

What are your thoughts on this presentation? Could this be a jarring or unexpected experience? 

Example 1:

18 Apr 2011 - 12:14pm
5 years ago
1 reply
Jef Lippiatt

Metrics or Experience related to making Tealeaf play nice with jQuery?

I am looking for some insight or information on how to make jQuery work within the framework of Tealeaf.

I know that jQuery is a widely adopted javascript library and that many large companies use Tealeaf to track metrics. There has been some concern raised that jQuery scripts will break the Tealeaf tracking from the back end and that we will lose start to end transactions for tracking: drop offs, click rates, etc.

16 Jan 2011 - 2:58pm
5 years ago
3 replies
Tasha D

Checkout processes

Currently I'm working on checkout processes in online shopping, if you are aware of some e-commerce sites which provides some great user experience or interactions, I would love getting your input and ideas.

Thanks in advance ___ Tasha

12 May 2010 - 12:49pm
6 years ago
11 replies

Best practices for designing Terms and Conditions/Customer Agreement Interactions

I'm looking for any research or information on best practices for designing interactions where users have to accept some legal terms and conditions.  For instance - what are the advantages/disadvantages of presenting terms to the side of the main form vs. below or in a pop-up?  Or - if the terms are going to be in a scrolling window, are there any guidelines about how big that window should be?  How many lines should show at once relative to length of the whole agreement?

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