For anyone working in a client services/agency format, or with a sea of internal stakeholders on large scale projects, I'd love your comments. Managing client feedback can be a detailed painstaking process. It's not the fun part of design, however it needs to get done, and when done right can it really make a difference. I'm interested in the following with respect to managing feedback for wireframe documents:
Just curious: How do you work to convince the client that your solution should be implemented? I know this involves a great deal of "sales" skill, but what about those clients who make you really feel like you are trying to "lead a horse to water but he just won't drink"! There are some clients who will spend so much money on a consultant and never take a step toward implementing.