client

6 Jul 2011 - 2:02pm
0
3 years ago
5 replies
Terms:
rkeeves
2010

Managing Client Feedback

Hi All, 

For anyone working in a client services/agency format, or with a sea of internal stakeholders on large scale projects, I'd love your comments. Managing client feedback can be a detailed painstaking process. It's not the fun part of design, however it needs to get done, and when done right can it really make a difference. I'm interested in the following with respect to managing feedback for wireframe documents:  

7 Apr 2010 - 1:12pm
0
4 years ago
6 replies
Yvonnia Martin
2009

Leading a horse to water

Hi All:

Just curious: How do you work to convince the client that your solution should be implemented? I know this involves a great deal of "sales" skill, but what about those clients who make you really feel like you are trying to "lead a horse to water but he just won't drink"! There are some clients who will spend so much money on a consultant and never take a step toward implementing.

What are some of your tactics and advise?

--Y

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