CRM

30 Aug 2010 - 1:40am
0
4 years ago
3 replies
Allison McKeever
2009

SharePoint vs. ??

Hi, 

I'm currently doing an audit of 3rd party tools available that have similar functionality to SharePoint i.e. secure login, calendar integration, contact lists, document libraries, version control, tasks/issues lists, etc... Does anyone have any 3rd party tools they can recommend? If so, can you give me a brief description of why you like the tool? Is it intuitive, can it integrate into the other programs you already use, is it robust yet simple? 

12 Aug 2010 - 11:52pm
0
Steph
2009

Microsoft CRM: Usability challenges using data entities as user interfaces

Hi everyone,

My organisation is currently setting up Microsoft Dynamics CRM 4.0.

As part of this, MS CRM should support some of our internal teams and their processes. These processes are quite complex but have common elements like sending/receiving correspondence, capturing data, and facilitating decision making.
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