Customer feedback

26 Feb 2013 - 4:57pm
3 years ago
3 replies

Experience in creating a VOC repository?

Hey All,

I am working with a small product team with minimal resources. We are currently starting to receive feedback and would like to compile the information in a centralized repository. Essentially, we like to take a baby step into starting a VOC (voice of customer) space for the team reference and track over time. One that allows the team to easily filter and sort thru the information.

In the past I've used excel and sharepoint to do this—Does anyone have other suggestions?

Love to hear your thoughts and thanks in advance!


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