A successful company forges good relationships with its customers.
There are many potential relationship catalysts: an enticing
homepage design, a well crafted page found via search, an easy-to-use
application.
Writing engaging copy for an online application is more than a set
of useful instructions on process. If your process is that intuitive,
it probably doesn’t need much copy anyway – what do you do then? How do
you draw people in, make them feel part of something bigger and open up
the dialogue?