Kaleem is a founding partner of strategy and design research consultancy True Insight, based in Toronto. As a strategist, consultant and researcher, Kaleem helps global companies, agencies, startups and governments create great experiences and solve complex problems. Over two decades, he has worked with clients that include leaders in consumer electronics, mobile technology, Internet services, software, health care, financial services, telecom and security. That experience has informed his perspective on ethical challenges in the interaction design field.