Hi,
I find the library world to be one in which user-experience has yet to establish itself. I have understood the problem, I think, but have yet to find a solution.
The basic problem is this:
- A (novice) student user is assigned some research topic; they go to the library site, and are not sure where to begin.
- An (experienced) researcher (graduate student or faculty member) know what they want, exactly, or have a good sense of how to start their research.