About two years ago I came across a pretty exhaustive list of IxD methods, with advice on when to use them and examples of implementations. It covered prototyping, interviewing, ethnography research, information architecture, sketching, user testing, research analysis and synthesis, etc. - the whole shebang. It was nothing short of amazing, and yet I didn't bookmark it / lost the bookmark. Every few months I try to find it again. Really hoping I didn't dream the whole thing up. I faintly recall it being curated by a school, but that could be a red herring.
Often we have not much money and time when we do research on our users needs. Nevertheless it is often urgently needed to get some insights of what the problems, goals and current experiences of people are.
I would be interested in how you uncover user needs on a budget!
The STC India User Research and Usability SIG is pleased to announce three sessions on Saturday, August 28, 2010, at Misys Software Solutions (India) Private Limited, Embassy Golf Links Business Park, Off Intermediate Ring Road, Bangalore.
1) HCI research methods by Sanjay Tripathi, ABB
2) Usability heuristics for documentation by Anupama Gummaraju
3) Web analytics in technical documentation by Jigesh