online user research


$10,000 Human Factors Prize for social media research

There's still time to submit your human factors/ergonomics (HF/E) research on the effective and satisfying use of social media to win the 2013 Human Factors Prize. The prize recognizes excellence in HF/E research and carries a $10,000 cash award and publication of the winning paper in the journal, Human Factors. The deadline has been extended to July 15, 2013.

11 Apr 2012 - 11:59am
4 years ago
1 reply
Scott Daniels

Creating User Personas for Online Banking Redesign - Looking for great survey questions...

I'm part of a team working on a redesign of our company's online banking platform. The current platform is hosted by a third party so there are no analytics about user behavior once a customer logs in.

6 Oct 2010 - 10:24am
5 years ago
7 replies

The Value Of User Surveys

My client contact, several of my contacts employees, and the founder of the company have indicated a strong belief that, based on user surveys they have conducted, their site is "pretty darn good".

Part of the process I am working to implement will include user testing during the design phase. Does anyone have good counter points to why user surveys should be taken with a grain of salt and not considered the "end-all-be-all" judgment of a website.


UserZoom Website

Hello IXDAers,

We are proud to inform you that has just gotten a facelift and a full makeover.  Now chocked full of great information on how we conduct remote user experience research, our site is a great resource for anyone who wants to learn more about about the art of remote user testing.  

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