persona remote

22 Aug 2011 - 3:02pm
0
2 years ago
4 replies
Brian Mila
2009

Using remote desktop instead of onsite visit for persona creation

Has anyone tried using remote desktop sharing tools to gather user data for the purposes of persona creation and user scenario definitions? I'd like to fully understand the pros and cons before I put a proposal on the table. My initial thoughts are that it would be less successful for the following reasons, in order of importance:

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