reporting structure

12 Sep 2012 - 11:14am
0
2 years ago
1 reply
sdweiss
2012

UX Organization

My company is considering where UX is placed. I found a number of articles on the topic, and have read Institutionalizing Usability by HFI's founder (and I was employed by HFI in 2008-2009). I'd like to discuss how companies of 2,000-10,000 employees organize user experience:

- Title and role of senior-most UX officer

- Distribution of resources (single cost center vs. matrix)

- UX team make-up and organization

- Key benefits and challenges

If you know of articles, blogs, or slideshares, please post them here too.

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