My company is considering where UX is placed. I found a number of articles on the topic, and have read Institutionalizing Usability by HFI's founder (and I was employed by HFI in 2008-2009). I'd like to discuss how companies of 2,000-10,000 employees organize user experience:
- Title and role of senior-most UX officer
- Distribution of resources (single cost center vs. matrix)
- UX team make-up and organization
- Key benefits and challenges
If you know of articles, blogs, or slideshares, please post them here too.