5 Dec 2013 - 2:17am
Angel Steger

Know of any good examples of account validation using SMS (a la Twilio's SMS API)?

Hi everyone,

I'm working on a flow for starting a free trial for a paid product. We're exploring using a phone number (SMS them a code, they enter the code on our site) to validate the user as unique. What are your thoughts on this approach? Are you familiar with products or services that use this? Any that use it with particular success? How would that compare with something like using Facebook authentication?

Any advice is much appreciated!



18 Feb 2011 - 9:01am
Graham Sear

Best practice for product alerts


Doing some work on signing up for product alerts, but having trouble finding any best practice documents around it. Does anyone have any resources on this?

At the moment this hasn't been scoped out at all, so methods of communication haven't been defined yet but I would expect this to include, email, and possibly Twitter and SMS if specified. Aside from basic personalisation rules for setting what you're contacted about, frequency etc, what are some best practice rules?

Two problems we have are:

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