I'm planning a session with some users who are experiencing a problem with an existing complex editing interface (aimed at structured data capture). What I wanted to achieve is to identify where the key problems lie so I can work on a redesign: ideally via one to one sessions but this isn't possible as the team is very distributed so we need to do it as a group in a central location.
I am wondering if except for the already well known, whiteboard, sticky notes, markers and large sheets of paper are there any digital tools available to facilitate the collection/analysis of data, creation of personas and of course of scenarios in a shared environment?!
If you are not aware of such a tool, what are the pieces of software that you'd use together in order to satisfy such goals?!
I have found a couple of videos showcasing a prototype for a touch responsive interface created at Stanford that aims at becoming such a tool