usability testing

Decrypt a forever neutral rating from a usability test

Hi Folks,

Today during my usability testing session, I encountered a user with "forever indifferent" results. I feel it may be interesting to share it with you guys.

Usability Testing Vs. Solicited User Feedback for Web Sites/Apps

The topic of soliciting mass user feedback regarding the usability of web sites and applications continues to pop up for me. Primary stakeholders ask the question, "Why don't we just send a link to a survey in our newsletter to all our registered users?" or, "Let's add a feedback link or a thumbs up/down clicker to our new beta releases."

Use cases and usability testing

We use RUP to manage our development lifecycle which means our requirements are written in the form of "use cases". These are short user-centric functional deliverables.

Does anybody have any experience of using RUP documentation, and specifically use cases, as a structure for usability testing? It seems like it would be a good fit and tidy way to organise things.

iPhone app Usability vs. Portal Usability