user-centered design

William Hudson
2009

Card Sorting and Guerrilla UCD News

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William Hudson
2009

Writing Effective Web & Intranet Content Webinar 27 Sep @ 16:30 London Time

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Writing Effective Web & Intranet Content Webinar

We're running some of our Guerrilla UCD webinars in private sessions for one of the world's best known telecoms companies. Let us know if you need something special: you can pick the time, tweak the content and share the recordings with your whole organization (rather than just an individual team).

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17 Sep 2012 - 3:04pm
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2 years ago
2 replies
William Hudson
2009

Reminder: UCD 2012 London Conference - Full Programme Available

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Reminder: UCD 2012 London Conference – Full Programme Now Available
William Hudson
2009

Reminder - Dynamic Web Pages: Effective Use of Ajax Webinar, Thursday @ 16:30 London Time

(Apologies if you receive more than one of these.)

Reminder - Dynamic Web Pages: Effective Use of Ajax Webinar

We're running some of our Guerrilla UCD webinars in private sessions for one of the world's best known telecoms companies. Let us know if you need something special: you can pick the time, tweak the content and share the recordings with your whole organization (rather than just an individual team).

William Hudson
2009

User-Centred IA with Card Sorting Webinar on 30 Aug & UCD 2012

User-Centred Information Architecture with Card Sorting Webinar

Users rely on the words and concepts we use in menus to understand what our product or service is about and how to achieve their goals - checking on their latest auction bid or getting a handle on their cash flow, for example. While it is certainly possible to invent information architectures without reference to users, card sorting is a powerful and easy-to-use

Oksana
2012

[Live webinar] The Science of Great Site Navigation: Online Card Sorting + Tree Testing

How do you ensure that your website’s structure is easy to navigate and matches your users’ mental model? Join us for this webinar to learn how to conduct remote card sorting and tree testing, two usability techiques that will help you improve the information architecture of your website. 

9 Feb 2012 - 4:43am
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2 years ago
5 replies
Henri Huttunen
2009

Designing for end-users you don't have access to

Any practical tips on how to design in a user-centered manner for a part of your user base you just cannot get more than second-hand accounts for?

In addition to second-hand accounts we of course have access to event logs that record user behavior, but this tracking cannot be tied to a this elusive user group with any reliable accuracy (i.e. we know they're there, we just don't know which ones they are).

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