Just starting a discussion if anyone can help me define an comprehensive UX or IxD organization process flow. Any input on this discussion would be gladly appreciated. Problem came about because working with other deparments while implementing UX has been not been operating smoothly. Is there any sites or other resources where I can get more information about a process flow from kickoff all the way to launch stating which departments handle certain type of deliverables and requirements but focusing more from a UX POV.
I'm currently based in the Philippines / Hong Kong and am heading back to London (I'm British) in a few weeks when I've wrapped up work here. I should be here Monday 3rd June and I'd like to attend the next IxDA meeting in London to meet you guys and network.
My questions are about London: What's the work situation like there? And who are the best people to contact?
I currently work for a Fortune 500 company as a User Experience
Designer/Manager. I was brought in to help enhance the user experience
of certain applications both web and desktop. My problem is not many
people see the value of user experience. As with most public companies
they only care about the bottom line. UX is looked as an expense and not
an investment. I wanted to ask if anyone here had compelling data about
what Fortune 500 companies are spending on UX and the return on
investment they are seeing.