During the Interactions 13 conference in Toronto, Paul Adams of Facebook advocated a radically different development cycle than the "ideal" user-centered one (qualitative user research first, then modelling and concept development, followed by prototyping, testing, and iteration).
I'm interested in helping other groups within my company make use of user research that my team does. Also, I'd like to be able to make use of (or at least be aware of) research or customer insights from other groups (sales or marketing, for example). I'm envisioning something online where people can post & search - maybe standardizing the entry in some way to keep some consistency in how data is entered. Has anyone tried something like this within your organization? I'm having a mental block on the best way to get started or pilot my idea, so I'd love to hear your thoughts. Thanks!
I'm working on a project to develop user research, and we're interested in what software tools people use for recruiting. Do you use installed software and databases or services? What do you use? Thanks!
Hi all, I'm trying to setup a guerrilla style research process at my compnay and I'm trying to figure out the best way to recruit participants for the various research methods I'll be using. So, I have a few questinos I hope you can help me with...
Often we have not much money and time when we do research on our users needs. Nevertheless it is often urgently needed to get some insights of what the problems, goals and current experiences of people are.
I would be interested in how you uncover user needs on a budget!
So, I'm doing a brief contract for a rather large, multinational software company located near Seattle (ahem) and I've been asked to critique a methodology I've never come across before. Clearly it's been put together on the fly a la MacGyver invention, and I'm not entirely sure it'll get the results they think it will, so I figured I'd ask more knowledgeable folk. The methodology is something of a cross between a focus group (ugh) and a feature presentation. They're calling it a Concept Verification Test, and the sessions will go something like this: