I am looking for good examples of get started tutorials - by which I mean
the optional tooltips that guide you through an online application for the
first time. I have seen this most often in games, but I know I have run
across it in websites as well. We are proposing to replace existing video
tutorials with this approach and I am looking for examples, studies or
opinions that support or refute this decision.
My sense is that the future of help for new users is to provide these sorts
of optional, in-context tools rather than create and maintain a separate
training video or tutorial.
