I'm working on an app where users have fine-grained permissions to edit
specific bits of data on a page (edit buttons appear next to each set of
data). The problem is, when users don't have the permission to edit the
data, then they think it's not editable - period. They don't realize someone
else in their organization might have permission to change it. Instead, they
call the app host's customer service.
What's a friendly, non-obtrusive way to let them know that even though they
cannot edit the data, someone else might be able to?
There are some sensitivities around this.