Just heard Don Abrahms from Social Technologies give a killer
presentation with some of this type of info. Might want to check with
them and see if they sell reports.
Also, Forrester/Gartner might have something useful given the "hotness'
of the domain.
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I know there's a few people with a psych background of some sort and
many readers with a broad net around here so I thought I'd ask: Have
you heard of any research/researchers, articles, books, etc. dealing
with social media and social anxiety?