Discussion Archive

16 Mar 2007 - 10:35am
8 years ago
19 replies

Good examples of IVR, (Interactive voice response), Interaction Design Standards

I'm working on an IVR project and was wondering what were the best
Interaction Standards/ Guidelines which IxD'ers have used, to create
successful IVR solutions.

The IVR project I'm working on comprises many functions for multiple roles,
and is supposed follow standards and be very simple, forgiving and easy to
use, all with touch pad technology.

Others IVR project experience would be interesting to hear, no pun intended



19 May 2009 - 4:04am
6 years ago
11 replies
Julian McCrea

Examples: 'Out of stock' messages on e-commerce sites

Hey guys and gals,

Has anyone seen any good examples of out of stock messages on e-commerce

What I am looking for are examples which show a company to have:

1) The right tone i.e. honest, apologetic, encouraging etc

2) The right time to deliver the message in the userflow i.e.

9 Apr 2009 - 1:14pm
6 years ago
4 replies
chip trout

UX Roadmaps

I manage a small UX team within the Product department of a .com. As
part of the overall company strategy each department leader has been
tasked with creating a (gulp) 5 year road map of their respective
departments. I'm not a business school grad and have only seen road
maps and have never created one. Has anyone out there done such a
thing for a UX group and if so do you have any advice or resources
that might help me out.

I would appreciate any feedback.


24 Feb 2012 - 11:25am
3 years ago
5 replies

IX / UX or UI designer?

Hi All,

All through my career, as a Graphic Designer I never explored anything other than graphic and print design. Now, I am interested and want to expand my skill set. I have no coding knowledge, but can understand HTML and css codings. I am not good with coding and at this point in my career, I dont want to get into it. I am interested to learn more about IX, UX and UI design. Wherever I search, I am not able to find any standard description or  defined career path for UX, IX  / UI designer.  

4 May 2007 - 2:47pm
8 years ago
12 replies
Daniel Gifford

Wireframe Templates in Visio


I have been actively following this group for months. Very good

I am interested in examples of using Visio as a tool beyond workflow

Does anyone have examples of using Visio as a tool for creating
wireframes? I currently use Illustrator for my wireframes - the big
downside to this application is the difficulty in multiple page
formatting for wireframes.

Thanks in advance for your advice and examples!

Daniel Gifford

10 May 2011 - 1:21pm
1 year ago
7 replies

Photoshop stops pasting from Clipboard

Hi all,

Anybody solved the mysterious Cut n' Paste abandonment issue with Photoshop CS4 and CS5?.

I heard it's actually a Windows problem...something about Photoshop keeps 'listening' for the clipboard, but Windows ignores the request after a while, something to the effect.

Here is the scenario:

15 Sep 2014 - 10:41am
Louis Rosenfeld

UX Futures: 11/5 virtual conference

Hi all; on November 5, Rosenfeld Media is putting on UX Futures: a one-day virtual conference. It's a great opportunity to set aside the daily grind, step back, and consider what's next.
11 Aug 2011 - 6:07pm
4 years ago
6 replies
Chris Rink

Decision Tree vs Decision Table

I am currently working on a project where we need a method of creating conditional logic and execution. We are currently stuck between two types of implementations.

The first is more of a decision tree implementation. Each condition has a yes and a no clause and the statements can be nested. (decision-tree.png)

6 May 2011 - 1:41pm
3 years ago
6 replies
6 Apr 2009 - 7:42pm
6 years ago
1 reply

IAS09+IxD09 = RedUX DC

You couldn't attend Interaction '09 in Vancouver because you are on a
TSA watch list.

You didn't attend IA Summit '09 because Memphis BBQ doesn't sit well
with your new healthy lifestyle.

Join us and some amazing speakers for the first ever combined IAS'09 +
IxD'09 Redux DC.

We are planning an IAS09+IxD09 Redux! We have invited a number of
fantastic people in the UX community from DC, Richmond, Philly and NYC
to come down to the nations capital for a half day presenting
condensed versions of their talks.