Discussion Archive

4 Feb 2009 - 3:59pm
6 years ago
4 replies

CRM system for a UX team?

Thanks to everyone who responded to my earlier question. Here's another one.

Has anyone had experience with using a CRM system (preferably a free
or low-cost one) to manage customer/user contacts within a UX team?

My team currently uses an Excel spreadsheet stored in a shared
repository. Keeping it up to date is a painful experience. I'm
thinking that there must be a better way.



4 Aug 2010 - 1:10am
Bruce Melendy

Business analysis, functional design, and governance


Working with a project manager who's insisting that BAs - or people who analyze and document requirements - should not also be the same people who do functional design (which by the way 'doesn't exist' according to him - he's nothing if not opinionated) - something to do with a governance conflict. The issue seems to be that the same person should not do requirements and functional (ie solution) design, as this creates a conflict of interest or accountability.

3 Jul 2007 - 5:28am
Maria Moratis

NYCCHI presents: What happens next? - 7 11 2007 - New Speaker!

NYCCHI presents: What happens next? (In our careers) - Wed July 1107

After a long hiatus, NYCCHI is presenting a panel discussion on a
hot topic for our industry:

What happens next?

14 Mar 2012 - 1:37pm

Call For Proposals - edUi 2012

We Want You @ edUi 2012

We seek dynamic speakers willing to share their knowledge and expertise about Web design, user experience design and
development. Preference is given to presentations that offer practical methods and ready-to-use techniques and tools.

11 Dec 2011 - 3:33pm
Jay Rogers

Sydney IxDA Chapter Launch Event

Hey designers, a final reminder of the Sydney IxDA initial meeting tomorrow (Tuesday) night at Atlassian HQ on Sussex Street.

RSVP here: http://www.meetup.com/ixda-sydney


20 Dec 2006 - 1:05pm
bcopello at ari...

Job: Information Architect /NYC /Ariel Partners/ Fulltime/ or long term contract

Ariel Partners LLC; has an immediate opening in NYC for a Sr.
Information Architect. This can be a full time position with Ariel
Partners; but long term consulting will be equally considered.


The focus is designing for leading edge interactive *Ajax* web (thin
client, rich GUI or RIA), developing screens to help a large client and
its sub-agencies manage critical resources - The IA will work closely
with business analysts, clients, and the UI development team.

10 Jul 2006 - 2:30pm
8 years ago
1 reply
Christian Sosa-Lanz

means for gathering feedback

I'm looking various ways by which other interaction designers gather
feedback from stakeholders during the design and development process.
What I'm looking for are some effective ways by which feedback can be
elicited and managed internally and externally. At the end of the day
is red pen on print outs the best solution or do software based
solutions like Acrobat's feedback tools work better in the long run?
I haven't seen many other options out there for my stakeholders to
associate comments directly to parts of of the page, any suggestions?


17 Jan 2008 - 3:44pm
Joy Zigo

NYC-UPA: 1/23 Global Research Case Study -- Nokia Nseries Website

NYC Usability Professionals Association presents:

*Global Research Case Study -- Nokia Nseries Website Development *

Best practices often recommend that global companies create localized
country sites to reflect local language and cultural differences.

9 Jan 2009 - 5:14am
6 years ago
4 replies
Sam Menter

address from postcode / zip code


Lots of UK sites find the user's full address from their postcode (zipcode).
This saves the user typing a full address, but I'm not convinced it makes
the form completion any easier. When there are lots of houses on the same
postcode, the user still has to scroll through a long list of addreses to
select the correct address, whereas their home address is an easy thing to
type - they've typed it a million times...

Has anyone got any examples of best practice for this design pattern? Has
anyone done research into this functionality?


28 Mar 2006 - 9:56am
8 years ago
3 replies
Ashley LaFrenais

Podcast Available from our Event with Adam Greenfield

For those of you who missed our NYC IxDA event last month with Adam
Greenfield who discussed Ubiquitous Computing, you can download the
podcast at: