Discussion Archive

9 May 2007 - 12:51pm
Joy Zigo

5/15 Event: Identify Learning Styles & Create Profiles to Develop Persuasive Web

NYC Usability Professionals Association presents:

Identify Learning Styles and Create Profiles to Develop a Persuasive Website

Come find out how to use user experience research to make a website more
than just “usable” – make it “persuasive.” This presentation will focus on
techniques you can adopt to identify different learning styles of your
target users and ways to adapt your site to match these different
interaction styles for increased conversion.

Speaker: Todd Follansbee of Web Marketing Resources
Howard Kaplan of Future Now

4 Apr 2006 - 4:32pm
9 years ago
4 replies
Bailey, Jack

How Many Users Suffer In Silence?

Does anybody have a reliable stat on the ratio of the number of users who complain about something to the number who just suffer in silence?

I'm looking for some way to say "for these 5 complaints there are probably xx many more people out there annoyed but not bothering to complain."

Thanks in advance.

14 Jan 2008 - 11:52am
Kyra Edeker

Austin UX Happy Hour - Monday, January 28 at VinoVino

Join your fellow interaction/ui designers, user researchers, information architects and design analysts for an evening of mingling, conversation and drinks.

19 May 2006 - 3:02pm
9 years ago
8 replies
Andrea Kulkarni

good template examples

Currently in my work as an Instructional Designer we
are using Word docs from the content authors, which we
then edit to add in all the interaction and animation
details before handing it off for Flash production.
The templates we have are a bit clunky so I'm looking
for some more elegant examples if anyone is willing to
share or point me towards resources.

The content is educational and is presented as text
plus play-through animations, click-through
animations, interactive animations, and

Andrea Kulkarni
Instructional Designer

3 May 2010 - 2:55pm
Simon Clatworthy

Research Into Service Design Touchpoints

I am working on developing tools to assist with touchpoint innovation for the design of services. It seems strange, but the touchpoint term has become central to service design and I can't find much research on the area at all. Can anyone help me?

I am looking for academic research, the kind that is to be found at conferences, in journals and books without pictures. Anything referring to, analysing, mapping, discussing, designing or measuring touchpoints is of interest. 

3 Feb 2010 - 3:20pm
Jarod Tang

Schmidt: “innovation is fundamentally about how the world can become a better place.”.


> Unlike other CEOs in Davos, who talk about the social responsibilities of
> business as opposed to their fundamental business responsibilities, Schmidt
> sees no difference between the two.

23 Oct 2009 - 3:21am
USID Foundation


*India’s 4th International conference on UX & Design
Designing Customer Experience for Emerging Markets & Beyond...**


*Pre-Conference Event**
*Call for Papers for USID 2010**

Life, culture, and context of use for end users in the emerging markets are
different to users in markets such as Europe and America. Therefore it is
not necessary that the product which is successful in other parts of the
world will also be successful in the markets of emerging economies.

6 Sep 2008 - 6:32pm
6 years ago
14 replies

Fonts and paper prototyping

A colleague and I had an interesting discussion yesterday and I was
wondering if anyone on this list has relevant experience to share or has
seen publications on this topic.

We are creating paper prototypes for a change in software.

10 Jul 2008 - 11:59am
6 years ago
1 reply
Monique Escamilla

Cover Flow-esque examples

Hi there,

Does anyone know of any blog-type sites that are using cover flow
similar to iTunes? I've looked at sites like:



but my stakeholders want something more "shiny" and "coverflow" -


10 Dec 2010 - 11:19am
4 years ago
7 replies
Jayson Elliot

Password usability

There is a lot of research that I can find about security policies and usability when it comes to user passwords.

What I'm not able to find, however, is anything related to policies with FORBID special characters. We have a security specialist in IT who is insisting that the password policy must forbid special characters, because "special characters give users too many options to forget."