Recent Discussions

8 Dec 2003 - 11:45am
Greg Petroff

2020 show and kinex

I saw it and thought they totally missed the point.
Kinex is a really great set of toys for people who
enjoy building things. The purpose of the toy is its
"complicated" assembly of the pieces and not the final
thing that it can do. Kinex is really something that
is a "hobbyist" toy and the user experience is the
building of it not the final product.

8 Dec 2003 - 11:32am
Dave Malouf

ADMIN: attachments (was RE: Beauty and Transparency)

Before people respond too loudly about the message just sent w/ the
attachments, I want to intercede.

1. there has been no prohibition made about attachments.
2. the latest e-mail was really the first non-text attachments sent and
confirms what I feared that the system is horible with them.

8 Dec 2003 - 11:21am
12 years ago
1 reply
gleija at comca...

Beauty and Transparency

I put together some bits and pieces related to our discussion of beauty and transparency.

When we say transparent, do we mean invisible, as in Donald Norman's example

"You use computers when you use many modern automobiles, microwave ovens, games, CD players and calculators. You don't notice the computer because you think of yourself as doing the task, not as using the computer." ["The Design of Everyday Things", New York, Doubleday, 1989, p. 185].

Here are a few definitions of beauty I found:


8 Dec 2003 - 10:46am
Janet M. Six

20/20 Segment


What did everyone think about the 20/20 segment on assembling toys
and the posted responses on (There is a nice summary of
the story at the 20/20 website if you missed it.)

I thought the segment was interesting and a good step in educating
the public that the consequences of bad design are not their fault. I
really believe that the K'Nex representative really thinks that a
frustrated public would contact them about assembly issues. We have so
much PR work (as a field) to do!!

5 Dec 2003 - 8:41pm
Victor Lombardi

Re: YADQ (Yet Another Design quote)...

Tom Peters' new book, which itself is heavily
designed, makes design one of its main themes:

Design, the ultimate edge
In the world of Tom Peters, design is so critical that
it should be on the agenda (along with a professional
designer) of every meeting in every single department.
Design, like lifestyle, is one of the few
differentiating factors, and companies that ignore the
power of elegant and functional design will lose.

5 Dec 2003 - 2:12pm
Michael Quibuyen

XP: Extreme Programming & Product Usability

They don't fit in. :)

Here's why:

XP relies on a "customer" to decide which features should be implemented
and when. A "customer" may be a product/project manager, customer service
employee, a marketing resource, etc.

5 Dec 2003 - 1:51pm
Don_Hanson at N...

XP & Usability

We've been doing Agile Programming with large parts of eXtreme
Programming (the degree of the difference has a holy war status for some
folks) with a focus on usability.

Usability components include: UI prototype which was created at the
start of the project, and has evolved over the course of things. It is
reviewed internally and by Joint Development Partners (similar to XP
customers, but story selection is controlled by an internal person).
The prototype is maintained by our usability expert.

5 Dec 2003 - 1:35pm
Andrew Otwell

Re: Personas

> I have had limited success with personas. For me, it has been an invaluable
> aid in understanding how a product's interaction should work.

5 Dec 2003 - 12:44pm
12 years ago
1 reply
Moser, Craig

XP: Extreme Programming & Product Usability

I'm interested in hearing from anyone here who has experience (good or bad)
with the Scrum/XP (eXtreme Programming) process for software development and
how Interaction Design, Human Factors and Usability fit in.

Background info:

4 Dec 2003 - 10:51am
Challis Hodge

FYI: Usability on ABC's 20/20


Original Message -----
From: BLoring at
To: BLoring at
Sent: Thursday, December 04, 2003 9:16 AM
Subject: Bentley on the show "20/20" Dec 5!

Hi everyone,
Most of you have heard that ABC TV filmed a segment of the show "20/20" in
our Design & Usability Testing Lab.

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