Manager - Product Strategy & Development, User Experience

The MANAGER- PRODUCT STRATEGY AND DEVELOPMENT, USER EXPERIENCE will be responsible for maintaining a consistent and compelling user experience throughout the ABC Digital product offerings, as well as evolving and refining standard site features.  Specifically, this role will work closely with business stakeholders, creative executives, site producers, product managers, technical resources, and external partners, as well as ensure a superior user experience across all emerging digital media platforms. 

This forward-thinking position requires a positive attitude, an understanding of the competitive landscape, a great love of internet behavior analysis, a firm grasp of the ABC demographic and their interests, and both short-term and long-term product vision.  The Manager- Product Strategy & Development must work well with cross-functional teams and have a keen awareness of technology, metrics, and traffic drivers. Candidates must have a proven track record of looking to industry trends and existing traffic patterns for our demographic segment, and be able to make justifiable projections and interaction models. Successful candidates must enjoy defining and clearly communicating product concepts, trends, best practices, and strategies to a variety of executive, creative, and technical audiences.

In addition to building user interface and use cases, the Manager- Product Strategy & Development will be tasked with creating specifications for existing and upcoming site features, including but not limited to the episode recaps, photo galleries, and various special features.

KEY RESPONSIBILITIES 

• Manages and evolves the user experience product strategy, feature development, and program management across one or more digital platforms.
• Oversee user experience, consistent interaction models, and wireframe design for the ABC Digital product strategy group.
• Build use cases around all ABC Digital product offerings.
• Evaluate user paths to optimize engagement, both on new and existing products.
• Drive and lead improvements to existing site features.
• Define and refine existing site features, such as episode recaps, photo galleries, and various special features.
• Oversee and develop the overall user experience philosophy, ensuring its implementation and adherence across one or more digital platforms.
• Create and maintain short and long-term product roadmaps for standard site features.
• Coordinate the overall production, schedules, and necessary approvals for each site feature.
• Gather the approved launch, creative, and content assets for each site feature.
• Maintain change control, set expectations with stakeholders, and ensure fulfillment through the product development lifecycle.
• Use market analysis, best practices, traffic metrics, emerging trends, and lessons learned from previous projects to produce superior digital media products and user experience with an overall entrepreneurial attitude.

QUALIFICATIONS

Work Experience 

Required 

• A minimum of 6 years of information architecture, product development, project management and/or digital media experience required.
• Experience with Omnigraffle and/or Visio visualization software required.
• Experience with Omniture web metrics tools is required.

Preferred

• Experience with registration, community, and CRM systems a plus.
• Self-starter that can drive complex projects with minimal guidance/oversight.
• Excellent communication and leadership skills.
• Firm understanding of the ABC Network and Digital demographics, their interests and expectations, and the insight to target those demographics. 

Skills & Abilities 

Required

• Strong analytical skills.
• Proven ability to manage projects, troubleshoot, and problem solve simultaneously in a fast paced environment with multi-disciplinary teams and third party vendors.
• Demonstrated ability to synthesize clear business requirements from client inputs.
• Demonstrated ability to map business requirements to appropriate functional/technical requirements.
• Proficient in the use of Microsoft Office, Project Mangement and documentation tools.

Preferred

• Ability to develop project schedules and set project milestones when necessary.
• Demonstrated ability to effectively prioritize requirements and make informed project tradeoffs.

Education

Required

• Bachelor’s degree in Product Design, Experience Design, and/or Information Architecture, or equivalent work experience required.

Licenses & Certifications

Required

• None.

Preferred

• PMI certification preferred.

Job Location: Burbank, CA

Requisition ID: 255167

“The Walt Disney Company is an Equal Opportunity Employer”