Practice Lead: UxD

About iQ Content

iQ Content is a user experience design consultancy based in Dublin, Ireland. We help smart organisations design and build websites and web applications that are better for their users and better for their businesses. We have an opportunity for an experienced usability professional to join our growing consulting team.

About the job

This role requires expert knowledge of user centred design combined with the ability to build and lead a team. The successful candidate will demonstrate a clear ability to think commercially and to drive the definition and refinement of our services. Professionally, the role requires expertise in:

• User research methods
• Usability evaluation and usability testing methods
• Interaction design
• Information architecture
• Providing training to clients and staff as well as leading project workshops

You will also be comfortable working alongside a team of content experts , web analytics experts and developers. As this is a management role, you will also be responsible for:

• Recruiting new members of your team.
• Mentoring team members, review their career progress and plan their professional development.
• Defining and refining the company’s UX research and design services, and collaborating to integrate these with our other services.

You will also be expected to become an active contributor to the company blog and our participation in conferences and other industry events.

Required Skills and Experience

You can confidently demonstrate the following personal characteristics:

• Analytical thinking. You must be able to analyse complex situations and problems and gain useful insights into the issues involved.
• Creativity. You must be able to work within constraints to deliver new and clever solutions to problems.
• Excellent communication skills. You need to be able to communicate clearly, concisely and persuasively in writing and in person.
• The ability to get things done. You get things done in the face of tight deadlines and on your own initiative.
• Passion for learning: You realise you don’t know it all, and are willing to learn from others and teach what you know.

Applicants must be willing to move to Dublin, Ireland and must already be eligible to work in the EU.