Contact Mark Congiusta, Senior User Experience Manager at firstname.lastname@example.org
Senior Interaction Designer
About the Company: Cisco Systems, Inc. (NASDQ: CSCO) is the worldwide leader in networking. Cisco’s Internet products address the broadest range of networking solutions available from any single supplier, including GUI and VUI based applications that are aimed at knowledge workers and consumers.
Job Description: Cisco is looking for Senior Interaction Designer to join the User Experience Team within the Voice Technology Group (VTG). In this position you will be working closely with visual designers, user researchers, usability engineers, product managers and engineers to define the user experience of Cisco’s telephony, web and video conferencing, and communications products.
You will be part of a newly forming team that will introduce a user-centered design process into the division and develop usable, useful, and compelling communications and collaboration applications.
Responsibilities: * Identify user interface requirements; help define project approach and user experience strategy * Work with user researchers to design, observe, and analyze field studies * Generate user personas and use scenarios * Conduct heuristic evaluations on existing products * Set conceptual design and suggest product direction based on field research and functional requirements * Define the user interaction model and workflows * Work with visual designers to refine the interactive experience and produce designs consistent with Cisco’s brand * Develop prototypes ranging from paper-and-pencil concepts to HTML wire frames to high-fidelity designs that represent both the visual identity and interaction model required to ensure user success * Work with usability engineers to design, observe, and analyze usability studies * Develop User Interface Specifications and Guidelines * Work closely with engineers to implement and deliver the final product * Facilitate project communication across a multidisciplinary team throughout all phases of the project
Qualifications: * 5+ years of experience designing user interfaces for applications * Bachelor’s degree (Master's preferred) in Human Computer Interaction, Computer Science, Human Factors, Industrial Design, or related field. * Excellent time-management, multi-tasking, strong communication skills; and the ability to quickly prioritize tasks * Ability to develop new approaches to complex design problems and convey these designs in the form of presentations, prototypes, and design specifications * Must communicate clearly and effectively; strong analytical and oral communication skills; excellent interpersonal skills; a self-starter that is able to collaborate actively with others in a cross-functional team * Experience designing PC applications is required