User Experience (UX) Architect & Product Lead: Enterprise

krowland
2010
User Experience (UX) Architect & Product Lead: Enterprise
September 9, 2010 - 10:22am
Cambridge, MA
United States
Employer: 
Endeca Technologies
From a recruiter: 
Direct employer
Term: 
Full time
How to apply: 
http://www.endeca.com
Description: 

Endeca is a leading provider of search applications. Search applications built on Endeca’s technology deliver the clearest visibility into information, driving hundreds of millions of dollars in cost savings and increased revenue for our customers. Powering these solutions is Endeca’s Information Access Platform, a major enterprise search innovation based on a fundamentally new architecture for building high-ROI applications that let users access any data from anywhere any way they need it. With this improved information visibility customers make better choices and employees make better decisions. More than 250 million end users around the world access information through Endeca solutions, which are in use at more than 600 leading organizations including: ABN AMRO, Boeing, Cox Newspapers, the U.S. Defense Intelligence Agency, Dell, Ford Motor Company, Hyatt, IBM, the Library of Congress, Texas Instruments, and Walmart.com.

We represent an opportunity to work with bright peers and embark on challenges that stem from rapid growth and building a business around market-changing technology. Endeca offers the resources and reach of a larger company, with great opportunities for those that love innovation, fast growth, and want to make a difference every day.

Position Overview

We are seeking an accomplished, innovative, and multi-talented UX Architect and leader to serve as the UX Architect-Product Lead for Endeca’s Platform product team. This team focuses on designing, building, and evolving Endeca’s platform including our proprietary MDEX engine that enables meta-relational indexing and analysis of varied information assets and tools for developing, implementing, managing, and extending innovative enterprise search and discovery applications The UX Architect-Product Lead will help the team define the user experience requirements for the next generation of our platform, design and optimize the user experience for all developer interfaces and tools, and help accelerate user adoption of the platform.

Responsibilities

• Collaborate with the leadership of the platform development teams and platform product managers to define user experience requirements for the next generation Endeca’s information access platform and tools
• Plan, lead, and execute user experience work streams & programs to optimize product quality and user experience for key platform product areas based on human centered design principles and Endeca’s evolving UX best practices, principles, and knowledge base, within an agile product development process
• Help hire, mentor, and manage UX team members to support the platform product development team
• Plan, lead, and conduct user research and create explicit user models (e.g., personas, scenario flow models, mental models, task models) that characterize people's information access, decision support, and discovery needs and behaviors in key business-user domains/verticals
• Create UI design artifacts – e.g., UI wireframes- to guide development teams and provide UI development oversight to ensure realization of designs and UX-usability quality/effectiveness
• Conceive, design, and help optimize the usability, effectiveness and adoption of reusable and extensible UI assets for Endeca -- e.g., UI components, UI application templates and frameworks, etc. – that enable Endecans, partners, and customers to rapidly create and extend compelling and effective discovery applications based on the Endeca platform
• Conduct and collaborate on iterative UX/UI design evaluations (e.g. user testing) and user adoption & impact measurement activities to inform continuous product improvement and UX best practices
• Contribute to the articulation and evolution of Endeca UX best practices, thought leadership & knowledge base (e.g., Endeca UI Design Pattern Library), and innovation

Requirements

• 10 or more years in user experience consulting, UX architecture-UI design, and UX strategy/leadership in business and product development environments
• Demonstrated ability to work with cross-functional development teams; experience working within an agile software product development process
• Advanced degree or equivalent in information architecture, information design, interaction design, HCI, Cognitive Science, Human Factors, or related field
• Strong background in and knowledge of the software development process; background in Computer Science or Engineering a plus
• Skilled and knowledgeable across all facets of user experience/human centered design with outstanding expertise in user experience strategy, research, & interaction design
• Experienced and knowledgeable about designing user interfaces for enterprise software platforms, application frameworks (e.g., portal technology), and B-B/B-E/B-C applications
• Experience working or designing interfaces for business intelligence platforms/applications, complex database applications/systems, and content management systems
• Practical knowledge of emerging user interface/web technologies and advances in search and discovery research and UI best practices
• Skilled in user research and modeling and user assessment methods
• Strong communication, organizational, and project management skills