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I Hate Process. I Love Process: Why designers are divided about process and what to do about it
Christina Persson has researched, designed, and user-tested hardware, software, mobile, and web in a variety of development process including waterfall, staged, and Agile. She is an experience design director at Mad*Pow. She loves creating user experiences that makes peoples’ lives a heck of a lot more enjoyable, and partnering with clients to meet their business objectives. Christina holds double BFAs from Carnegie Mellon University in Industrial Design and Human-Computer Interaction.
Joan Vermette has 14 years as a UX designer/manager, nearly all of it as a charter member of the design group at Fidelity Investments for which she created and promoted design process, standards, and their component library. For nearly two years, Joan has been a user experience design consultant at Mad*Pow. She’s interested in design process and how to sustain organizational learning about design over time. She doesn’t think documentation necessarily has to die on the shelf. Joan has a BA in Cultural Theory from Brandeis University.