means for gathering feedback

10 Jul 2006 - 3:30pm
7 years ago
1 reply
624 reads
Christian Sosa-Lanz
2006

I'm looking various ways by which other interaction designers gather
feedback from stakeholders during the design and development process.
What I'm looking for are some effective ways by which feedback can be
elicited and managed internally and externally. At the end of the day
is red pen on print outs the best solution or do software based
solutions like Acrobat's feedback tools work better in the long run?
I haven't seen many other options out there for my stakeholders to
associate comments directly to parts of of the page, any suggestions?

Thanks
Christian

Comments

10 Jul 2006 - 3:42pm
Peter Boersma
2003

Christian wrote:
> I'm looking various ways by which other interaction designers gather
> feedback from stakeholders during the design and development process.

What I've learned works best is:
- study the client's problem
- collect requirements with the client in a workshop
- send requirements to the client in advance
- discuss the requirements with the in a second workshop
- draft the high-level design
- send drafts to the client in advance
- discuss the design with the client in a thirs workshop
- optionally send a list with proposed changes, collected in the workshop
- improve the design
- send the improved design to the client in advance, include a list of
changes- discuss the improved design with the client in a fourth workshop
- optionally send a list with proposed changes, collected in the workshop
- improve the design
- send the improved design to the client, include a list of changes
- invite any remaining remarks
- work any remaining remarks into version 1.0
- send version 1.0 to the client and ask for approval
- expect to change the design after this until you reach version 1.9.8.a...

Peter "iterative" Boersma
--
Peter Boersma | Senior Experience Designer | Info.nl
Sint Antoniesbreestraat 16 | 1011 HB | Amsterdam, The Netherlands
p: +31-20-530 9100 | m: +31-6-15072747 | f: +31-20-530 9101
mailto:peter at peterboersma.com | http://www.peterboersma.com/blog

Syndicate content Get the feed