JOBS: User Experience Designer, Analyst, FT, New York

20 Jul 2006 - 6:57am
491 reads
Karen Pascoe
2006

User Experience Designer, User Experience Analyst / Internet Strategy
JPMorgan Chase – Treasury and Securities Services

JPMorgan Chase is currently seeking an experienced User Experience Designer
and User Experience Analyst for the Client Access group of Treasury and
Securities Services (TSS).

TSS Client Access utilizes user-centered design techniques to drive
planning, development, and execution of Internet initiatives across the TSS
businesses. Our mission is to create a world-class online channel that
delights our customers, improves efficiency and inter-operation across the
Division, and meets or beats the offerings of our global competitors.

The User Experience Designer and User Experience Analyst will work with the
user experience, strategy, line of business, product management, and
technology groups to:

- Develop information architecture solutions for robust internet
applications and supporting experiences
- Perform heuristic evaluations of existing application designs
- Research and analyze competitive applications for design and strategy
initiatives
- Create design solutions to help extend standards and enhance library of
consistent tools developed for JPMorgan Chase internet applications
- Develop and orchestrate user interviews and testing activities
- Document user requirements as well as visual and behavioral specifications
- Perform design quality assurance against projects in implementation and
release cycles

Qualifications

- Demonstrated love for Internet technologies and a vision of its
transformative potential
- Minimum 3 years relevant experience for a Designer, 7 years for an Analyst
- Solid academic background in a related field, degree in Interaction Design
a plus
- Experience in designing usable and client-oriented transactional web-based
interfaces with proven visual and/or information architecture capabilities
- Familiarity with current Internet technology approaches (e.g.
service-oriented architecture, portal, rich-internet/ajax, content
management, entitlements, and user-centered design)
- Knowledge of, or experience with, research methods such as user
interviews, surveys and observations, prototyping, card sorting, and persona
development
- Knowledge in designing, analyzing and documenting user tests and/or
surveys
- Experience working with both senior stakeholders and project team-level
members and must be able to articulate design concepts and strategies
clearly

Interested candidates should send resumes and work samples to
karen.s.pascoe at jpmchase.com

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