Issue tracking tool

1 Apr 2004 - 7:55pm
10 years ago
3 replies
712 reads
Chad Jennings
2004

Hello. I apologize as this is may be more of a project management
question.

We are near the beginning of an interface design project with an Asian
based client. All of the client representatives; designers, developers,
marketing, you name it is based in Asia. Given cuts in travel budget
actual face time will be minimal. We recognize that time and language
differences will make communication and issue/ question tracking a
challenge.

So, I am looking for a online issue/question tracking tool. Similar to
bugtracking, but for open interaction design questions/ discussions.
Basically it allows a team member to post an open question, such as
"Should the remote control have a Back instead of an Exit button?"
which opens an online discussion thread. The thread continues back and
forth with the client team until the question is closed. One could
possibly attach a document/ image to a thread as well. It also needs to
be secure Very simple. No need for video conferencing, shared
calendars, contacts, and their ilk.

I am positive there must be some off-the-shelf software that serves
this purpose at a low cost, with minimal overhead, and all in a simple
user-friendly shell?

Any suggestions?

Thanks,
Chad

| Chad Jennings
| frame interaction
|
| chad at frameinteraction.com
| 415.425.2707

_

Comments

3 Apr 2004 - 12:26am
Mitja Kostomaj
2004

Chad,

CJ> So, I am looking for a online issue/question tracking tool. Similar to
CJ> bugtracking, but for open interaction design questions/ discussions.

Try Groove http://www.groove.net/

Regards
Mitja

5 Apr 2004 - 8:20am
Marike Maring
2003

We just started using CaliberRM to online publish & discuss requirements for
new releases of our product.
Info on Caliber can be found at http://www.borland.com/caliber/

Regards,
Marike Maring

-----Oorspronkelijk bericht-----
Van:
discuss-interactiondesigners.com-bounces at lists.interactiondesigners.com
[mailto:discuss-interactiondesigners.com-bounces at lists.interactiondesign
ers.com]Namens Mitja Kostomaj
Verzonden: zaterdag 3 april 2004 8:27
Aan: discuss at interactiondesigners.com
Onderwerp: Re: [ID Discuss] Issue tracking tool

Chad,

CJ> So, I am looking for a online issue/question tracking tool. Similar to
CJ> bugtracking, but for open interaction design questions/ discussions.

Try Groove http://www.groove.net/

Regards
Mitja

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5 Apr 2004 - 8:40am
Josh Seiden
2003

You might want to try BaseCamp.

http://www.basecamphq.com/

JS

> So, I am looking for a online issue/question tracking
tool.

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