AIGA Experience Design knowledge sharing survey

12 Apr 2004 - 10:15am
10 years ago
9 replies
553 reads
Robert Reimann
2003

Skipped content of type multipart/alternative

Comments

14 Apr 2004 - 8:23am
Mark Canlas
2003

Not to sure if this is a valid design complaint or just a major pet peave.
But what is it with dynamic web pages (such as the survey) insisting on
using their own home-rolled widgets? The HTML spec has well-defined widgets
in it, and any modern browser already has a full array of standard and
accessible interactions supported for these widgets. Custom-made widgets
barely obey any conventions of designing for the user's environment.

What's up with that.

Mark Canlas

http://www.htmlism.com/mark/

_____

From:
discuss-interactiondesigners.com-bounces at lists.interactiondesigners.com
[mailto:discuss-interactiondesigners.com-bounces at lists.interactiondesigners.
com] On Behalf Of Reimann, Robert
Sent: Monday, April 12, 2004 11:16
To: discuss at interactiondesigners.com
Subject: [ID Discuss] AIGA Experience Design knowledge sharing survey

Hello IxD-Discuss list members:

AIGA Experience Design is carrying out interview and survey-based
research to help us better understand how people working in an
around experience/interaction design find, manage and share various
kinds of design-related information.

This is the initial stage of a longer-term initiative to create useful
and usable knowledge sharing processes and tools for experience design
professionals, students, and educators. The results of this survey will
be used in conjunction with other qualitative research to help define
the scope of the project as well as direct the eventual solution.

The survey should take 10-15 minutes to complete. It will be online
until the end of next week (Friday 23 April). The more responses we have
the better we will be able to plan the next stage. Click the link below
to take the survey:

<http://www.zoomerang.com/survey.zgi?p=L2238R3PVLV6>
http://www.zoomerang.com/survey.zgi?p=L2238R3PVLV6

If you are interested in greater participation in this process, please
be sure to fill in your name and email address at the end of the
survey. Results will be confidential.

Robert Reimann, Nico Macdonald, and Julie Stanford

---

Robert Reimann
Manager, User Interface Design
Bose Design Center

Bose Corporation
The Mountain
Framingham, MA 01701

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14 Apr 2004 - 11:00am
Todd Warfel
2003

Yeah, this drives me nuts too. I'm not sure why they're doing it, other=20=

than to try and "customize" the experience. But these custom widgets=20
can confuse people - which ones allow for multiple selection? Which=20
ones don't?

Hell, even I can't figure it out some times and I'd like to think that=20=

I'm kinda smart ;).

On Apr 14, 2004, at 9:23 AM, Mark Canlas wrote:

> [...] Custom-made widgets barely obey any conventions of designing for=20=

> the user=92s environment.
>
> What=92s up with that=85
>

Cheers!

Todd R. Warfel
User Experience Architect
MessageFirst | making products easier to use
--------------------------------------
Contact Info
voice: (607) 339-9640
email: twarfel at messagefirst.com
web: www.messagefirst.com
aim: twarfel at mac.com
--------------------------------------
In theory, theory and practice are the same.
In practice, they are not.

14 Apr 2004 - 11:04am
Dave Malouf
2005

Hey, I'm all for change, as long as the change works.
I don't think this is a case of "stick the conventions b/c they work". I
think this is the case of just plain bad interaction design.
I.e. I could use the "re-designed" widgets for XP, Flash MX, and Win2000, or
even MacOS and I will probably understand them pretty well. They all have
their own "style" but they function to the task very well. It could be said
that they are skins on the same widgets which would support the conventions
they represent, but you could say that that is what zoomerang is trying to
do as well.

I guess what I'm saying is that "making it your own" is not necessarily a
bad decision. Its all in the implementation. ;)

-- dave

14 Apr 2004 - 11:28am
Todd Warfel
2003

I'd agree that it's not a bad decision to make it your own; however, in
this case, the custom widgets are a bit confusing.

They just need some more work.

On Apr 14, 2004, at 12:04 PM, David Heller wrote:

> I guess what I'm saying is that "making it your own" is not
> necessarily a
> bad decision.

Cheers!

Todd R. Warfel
User Experience Architect
MessageFirst | making products easier to use
--------------------------------------
Contact Info
voice: (607) 339-9640
email: twarfel at messagefirst.com
web: www.messagefirst.com
aim: twarfel at mac.com
--------------------------------------
In theory, theory and practice are the same.
In practice, they are not.

14 Apr 2004 - 2:20pm
Robert Reimann
2003

Okay, I was waiting for somebody on the list
to bring up the Zoomerang widgets. :^) I'm pretty
happy with Zoomerang from a functional standpoint, but
I do wish they'd have kept to a more traditional
radio button and check box presentation....

Robert.

-----Original Message-----
From: David Heller [mailto:dave at interactiondesigners.com]
Sent: Wednesday, April 14, 2004 12:04 PM
To: discuss at interactiondesigners.com
Subject: RE: [ID Discuss] AIGA Experience Design knowledge sharing survey

Hey, I'm all for change, as long as the change works.
I don't think this is a case of "stick the conventions b/c they work". I
think this is the case of just plain bad interaction design. I.e. I could
use the "re-designed" widgets for XP, Flash MX, and Win2000, or even MacOS
and I will probably understand them pretty well. They all have their own
"style" but they function to the task very well. It could be said that they
are skins on the same widgets which would support the conventions they
represent, but you could say that that is what zoomerang is trying to do as
well.

I guess what I'm saying is that "making it your own" is not necessarily a
bad decision. Its all in the implementation. ;)

-- dave

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14 Apr 2004 - 2:59pm
Robert Reimann
2003

The widgets *are* nice and large-- and I wouldn't
want them smaller. But if they'd kept to traditional
shapes (i.e. square for checkboxes, circle for radio
buttons), I think folks wouldn't have been irritated.
I've been getting dribbles of comments about it,
Zoomerang take note. :^)

Robert.

-----Original Message-----
From: Whitney Quesenbery [mailto:wq at sufficiently.com]
Sent: Wednesday, April 14, 2004 3:51 PM
To: discuss at interactiondesigners.com
Subject: RE: [ID Discuss] AIGA Experience Design knowledge sharing survey

At 03:20 PM 4/14/2004 -0400, Reimann, Robert wrote:
>I'm pretty
>happy with Zoomerang from a functional standpoint, but
>I do wish they'd have kept to a more traditional
>radio button and check box presentation....

And here I was thinking how nice it was that they made these widgets large
enough that they were really easy to see.

The "standard" platform versions usually have such a small visual
presentation that it's hard to see which one is selected --- surely not a
good thing in a survey tool which consists primarily of various (forms)
check boxes.

Whitney Quesenbery
Whitney Interactive Design, LLC
w. www.WQusability.com
e. whitneyq at wqusability.com
p. 908-638-5467

UPA - www.usabilityprofessionals.org
STC Usability SIG: www.stcsig.org/usability

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14 Apr 2004 - 3:06pm
Andrei Herasimchuk
2004

On Apr 14, 2004, at 12:59 PM, Reimann, Robert wrote:

> The widgets *are* nice and large-- and I wouldn't
> want them smaller. But if they'd kept to traditional
> shapes (i.e. square for checkboxes, circle for radio
> buttons), I think folks wouldn't have been irritated.
> I've been getting dribbles of comments about it,
> Zoomerang take note. :^)

And to think... I was simply flummoxed by what the heck a "Experience
Design Knowledge Sharing Tool" is in the first place.

Andrei Herasimchuk
andrei at adobe.com

work: http://www.adobe.com
personal: http://www.designbyfire.com

14 Apr 2004 - 4:16pm
Robert Reimann
2003

We purposely kept the language vague, since what
exactly the tool will become will be based on needs
and goals we see expressed in the survey and the other
research we're doing. We didn't want to bias anyone's
thinking about what the tool might be from a technology
standpoint.

Robert.

-----Original Message-----
From: Andrei Herasimchuk [mailto:andrei at adobe.com]
Sent: Wednesday, April 14, 2004 4:07 PM
To: id-discuss Designers'
Subject: Re: [ID Discuss] AIGA Experience Design knowledge sharing survey

And to think... I was simply flummoxed by what the heck a "Experience
Design Knowledge Sharing Tool" is in the first place.

Andrei Herasimchuk
andrei at adobe.com

work: http://www.adobe.com
personal: http://www.designbyfire.com

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14 Apr 2004 - 4:46pm
John Vaughan - ...
2004

Agree with most of the above comments. Sorry, Robert, but had to bail out
on the survey. Presentation was just too distracting. Such a visually rich
design might be more acceptable in smaller doses (i.e. "chunked" pages, less
crowded layout), but I felt that it was really getting in the way.

It's an intriguing design challenge. You want to entice me (interviewee) to
voluntarily contribute, but I feel that in this case the style overcame the
intent.

John

PS: Please keep at it. It's an important issue.

----- Original Message -----
From: "Reimann, Robert" <Robert_Reimann at bose.com>
To: "id-discuss Designers'" <discuss at interactiondesigners.com>
Sent: Wednesday, April 14, 2004 5:16 PM
Subject: RE: [ID Discuss] AIGA Experience Design knowledge sharing survey

>
> We purposely kept the language vague, since what
> exactly the tool will become will be based on needs
> and goals we see expressed in the survey and the other
> research we're doing. We didn't want to bias anyone's
> thinking about what the tool might be from a technology
> standpoint.
>
> Robert.
>
> -----Original Message-----
> From: Andrei Herasimchuk [mailto:andrei at adobe.com]
> Sent: Wednesday, April 14, 2004 4:07 PM
> To: id-discuss Designers'
> Subject: Re: [ID Discuss] AIGA Experience Design knowledge sharing survey
>
> And to think... I was simply flummoxed by what the heck a "Experience
> Design Knowledge Sharing Tool" is in the first place.
>
> Andrei Herasimchuk
> andrei at adobe.com
>
> work: http://www.adobe.com
> personal: http://www.designbyfire.com
>
> _______________________________________________
> Interaction Design Discussion List discuss at interactiondesigners.com
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