FW: Re: Prototyping (on behalf of Jay Goldman)

27 Oct 2003 - 3:03pm
1048 reads
Dave Malouf

-----Original Message-----
From: Jay Goldman [mailto:jgoldman at radiantcore.com]
Sent: Monday, October 27, 2003 2:01 PM
Subject: Re: [ID Discuss] Re: Prototyping

I should have been more specific :) I was talking about either new products
or entirely new features for existing products. Generally, the model
supports starting at low fidelity to get initial reactions with minimal
investment and moving through to highest fidelity (actual product or
alpha/beta version) before release. The cycle also calls for a series of
session post-release to re-evaluate (both as a standalone product and
against competitors) before the next development cycle starts.

Jay Goldman, President
Radiant Core: Design + Develop + Interact
t: 416.941.1551 f: 416.941.9316 c: 416.704.4283

On Monday, October 27, 2003, at 01:30 PM, Narey, Kevin wrote:

> I currently employ IBM UCD work products and haven't come across this
> problem (as mentioned by chesh_at_home).
> I'm assuming that you're talking about 'End Users' as your test
> subjects and that you are testing a web-based UI.
> I often set an appropriate contextual expectation for the test subject
> to reduce the chance that they could focus on the quality as well as
> other possible environmental distractions.
> Giving the test subject a well considered set of instructions (verbal)
> seems a little contrived, but has produced good levels of 'workable'
> feedback in
> the past.
> In answer to Dan's query;
> IMO the IBM UCD model generally aids the building of apps from scratch
> rather than support for existing applications.
> KN
> -----Original Message-----
> From: Dan Saffer [mailto:dan at odannyboy.com]
> Sent: 27 October 2003 17:58
> To: discuss at interactiondesigners.com
> Subject: [ID Discuss] Re: Prototyping
> On Monday, October 27, 2003, at 10:59 AM, chesh_at_home wrote:
>> my experience with user testing (and a major tenant of the UCD model
>> used by IBM) is that higher fidelity prototypes are significantly
>> less likely to get negative feedback from users. The more time users
>> think was invested in the creation of the prototype - especially if
>> they think it was by the person testing them - the more trouble they
>> have with criticisms.
> Interesting. How then does IBM's UCD model deal with the testing of
> sites that are currently fully-functional? Does it assume that people
> criticize it less because it is more "done"?
> Dan

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