entering password twice

23 Apr 2004 - 1:59pm
10 years ago
1 reply
693 reads
Victor Lombardi
2003

In the case where we are creating a password, we are
often asked to type it twice in case we typed it
incorrectly the first time, since the text field does
not display the characters and we can't visually
confirm what we typed is correct.

I'd like to know if anyone has evidence that shows
this is effective across all users of a system. I'm
skeptical; do 99% of users have to type an extra field
for the 1% who make a mistake and who would otherwise
need to use the recover password function?

Has anyone tried to measure the percentage of times
people mistype the password the second time?

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Comments

23 Apr 2004 - 2:22pm
Garrick Van Buren
2004

Think of the 2nd password entry field as the 'memory-reinforcer'.

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Garrick Van Buren 612 325 9110 email at garrickvanburen.com
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On Apr 23, 2004, at 2:59 PM, Victor Lombardi wrote:

> In the case where we are creating a password, we are
> often asked to type it twice in case we typed it
> incorrectly the first time, since the text field does
> not display the characters and we can't visually
> confirm what we typed is correct.
>
> I'd like to know if anyone has evidence that shows
> this is effective across all users of a system. I'm
> skeptical; do 99% of users have to type an extra field
> for the 1% who make a mistake and who would otherwise
> need to use the recover password function?
>
> Has anyone tried to measure the percentage of times
> people mistype the password the second time?
>
> =====
> Personal: http://www.noisebetweenstations.com/
> Professional: http://aifia.org/
>
>
>
>
> __________________________________
> Do you Yahoo!?
> Yahoo! Photos: High-quality 4x6 digital prints for 25¢
> http://photos.yahoo.com/ph/print_splash
> _______________________________________________
> Interaction Design Discussion List
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