JOB: Senior User Experience Designer - FT - San Mateo, CA

13 Dec 2006 - 12:40pm
703 reads
skyburn
2005

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Senior User Experience Designer, Global Platforms

Company/Group Overview

The Global Platforms group at Dun and Bradstreet (D&B) is an exemplary
organization with the unique combination of technical entrepreneurial
vibrancy and financial stability. D&B is a Fortune 1000 company and
traded on the NYSE as DNB. The 70-person Global Platforms team is a
core product development team within D&B charged with revolutionizing
the way customers interact with D&B through its flagship product,
DNBi™. The team is in an exciting stage of growth and the culture is
organized and process-driven.

Product Overview

DNBi is an innovative, Web-based application that empowers credit
professionals to make faster, easier and more insightful credit
decisions. DNBi showcases the power of D&B's DUNSRight™ data delivery
process by emphasizing ease of use.

To learn more about DNBi, along with the newly released Decision Maker
and Account Manager features, please visit: http://www.dnb.com/dnbi.

Position Overview

As Senior UE Designer, you will advance Global Platforms' standards
for innovation, ease of use and intuitiveness, and help deliver
best-in-class products for new customer segments and markets,
including international markets. This job is for you if you have: a
passion for creating great products by working closely with customers
and collaborating with a product development team; and strong desire
to work in a dynamic, fast-paced environment where your personal
success is critical to overall company growth.

The newly hired Senior UE Designer would join the existent 4-person
team consisting of 2 PMs, a Technical Writer and the Manager. A third
PM position is also open in this group.

Responsibilities

* Ensure that our products are the easiest-to-use, most-intuitive
products in the market

* Define customer research strategy to provide relentless focus on
improving user experience and usability

* Conduct research that influences product design and roadmap decisions

* Execute on lab-based, web-based (remote), focus group and field tests

* Publish results and recommendations that translate customer feedback
into actionable product enhancements.

* Brainstorm and refine interface concepts with Web Design and Product
Management to maintain our award-winning user experience

* Work with the team to architect a user interface schema to enforce
consistency within a product and across products

* Create user interaction and usability principles, guidelines and metrics

* Identify and promote best practices in usability and interaction design

Qualifications

* Educated/experienced in

>> Human factors & visual design

>> Usability testing & moderation

>> User-centric interface design constructs for web-based products

* Proven track record for

>> Taking initiative to create a best-in-class user experience

>> Translating customer feedback into innovative, easy-to-use interfaces

>> Understanding business needs and creating products that make sense
for both the user and the business

>> Excellent written and verbal communication and facilitation skills

>> Building consensus across departments on design decisions

>> Ability to work in cross-functional environments including product
management, web design and product development teams

>> Attention to detail

* Some exposure to working with web-based products is preferred, with
emphasis on financial or credit products a plus

Compensation

Commensurate with experience

Principals only please!

Please contact Nancy Agatiello, Technical Recruiter, Global Platforms

NAgatiello at aol.com or 650.773.2123

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If you have question feel free to just hit reply, otherwise please
submit to above email.

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