Journaled sessions?

23 Jan 2007 - 6:59pm
7 years ago
3 replies
508 reads
Lana Carlene
2007

Any recommendations for software to help conduct (and log) remote
testing? Looking for one that would allow for the "journaling" part:
dialog boxes that request user feedback *during* the test in addition to
capturing click paths. Would probably be for 20-50 participants.

I've found these reviews so far:
WebEx:
http://www.boxesandarrows.com/view/remote_online_usability_testing_why_h
ow_and_when_to_use_it
Vividence: http://www.aripaparo.com/archive/000367.html

Would like to hear about your experiences with this software:
Morae: http://www.techsmith.com/morae.asp
UserVue: http://www.techsmith.com/uservue.asp

Thanks!

Lana Carlene | Usability Specialist
________________________________

Metia | 10230 NE Points Drive, Suite 200 | Kirkland, Washington
98033
p: 425.636.0299 | e: lana.carlene at metia.com
<mailto:lana.carlene at metia.com> | w: www.metia.com
<http://www.metia.com/>

Comments

23 Jan 2007 - 7:16pm
Mark Bardsley
2006

Lana,

See:

http://remoteusability.com/doku.php/companies

Unfortunately I have not used services from any of the companies but it's a
nice list to get you started.

Good luck.

Mark Bardsley
Senior Information Architect
The Lux Group, Inc.

-----Original Message-----
From: discuss-bounces at lists.interactiondesigners.com
[mailto:discuss-bounces at lists.interactiondesigners.com] On Behalf Of Lana
Carlene
Sent: Tuesday, January 23, 2007 3:59 PM
To: discuss at ixda.org
Subject: [IxDA Discuss] Journaled sessions?

Any recommendations for software to help conduct (and log) remote
testing? Looking for one that would allow for the "journaling" part:
dialog boxes that request user feedback *during* the test in addition to
capturing click paths. Would probably be for 20-50 participants.

I've found these reviews so far:
WebEx:
http://www.boxesandarrows.com/view/remote_online_usability_testing_why_h
ow_and_when_to_use_it
Vividence: http://www.aripaparo.com/archive/000367.html

Would like to hear about your experiences with this software:
Morae: http://www.techsmith.com/morae.asp
UserVue: http://www.techsmith.com/uservue.asp

Thanks!

Lana Carlene | Usability Specialist
________________________________

Metia | 10230 NE Points Drive, Suite 200 | Kirkland, Washington
98033
p: 425.636.0299 | e: lana.carlene at metia.com
<mailto:lana.carlene at metia.com> | w: www.metia.com
<http://www.metia.com/>

________________________________________________________________
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23 Jan 2007 - 7:25pm
Sharma, Amit (S...
1969

You can call UserVue the web version for the Morae Recorder/Remote Viewer. UserVue allows for the facilitator, participant, and observers to communicate with each other through the chat windows in the applications. Chat is enabled when users connect to UserVue-the facilitator can chat with the participants and the observers.

Pretty good tool as everything hosted by UserVue except you would need Morae Manager to analyze the Rich Data (markers, keystrokes, mouse clicks, audio/video).

Overall UserVue

· Easy to use
· Minimal installation (facilitator/participant/observers). (Uses a stand alone .exe file for installation. May violate your company/participant's company's internet download policy.)
· Audio/video playback using Windows Media
· Flag key portions of the study using markers
· Data (markers, key strokes, mouse clicks, audio/video) captured via UserVue can be analyzed using Morae Manager
· Monthly and annual subscriptions available for UserVue. One time fee to purchase Morae Manager. Low annual cost associated with maintenance/upgrades.

More on remote usability testing software/web apps go to http://remoteusability.com/

Thanks,
Amit

-----Original Message-----
From: discuss-bounces at lists.interactiondesigners.com
[mailto:discuss-bounces at lists.interactiondesigners.com]On Behalf Of Lana
Carlene
Sent: Tuesday, January 23, 2007 3:59 PM
To: discuss at ixda.org
Subject: [IxDA Discuss] Journaled sessions?

Any recommendations for software to help conduct (and log) remote
testing? Looking for one that would allow for the "journaling" part:
dialog boxes that request user feedback *during* the test in addition to
capturing click paths. Would probably be for 20-50 participants.

I've found these reviews so far:
WebEx:
http://www.boxesandarrows.com/view/remote_online_usability_testing_why_h
ow_and_when_to_use_it
Vividence: http://www.aripaparo.com/archive/000367.html

Would like to hear about your experiences with this software:
Morae: http://www.techsmith.com/morae.asp
UserVue: http://www.techsmith.com/uservue.asp

Thanks!

Lana Carlene | Usability Specialist
________________________________

Metia | 10230 NE Points Drive, Suite 200 | Kirkland, Washington
98033
p: 425.636.0299 | e: lana.carlene at metia.com
<mailto:lana.carlene at metia.com> | w: www.metia.com
<http://www.metia.com/>

________________________________________________________________
Welcome to the Interaction Design Association (IxDA)!
To post to this list ....... discuss at ixda.org
List Guidelines ............ http://listguide.ixda.org/
List Help .................. http://listhelp.ixda.org/
(Un)Subscription Options ... http://subscription-options.ixda.org/
Announcements List ......... http://subscribe-announce.ixda.org/
Questions .................. lists at ixda.org
Home ....................... http://ixda.org/
Resource Library ........... http://resources.ixda.org
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24 Jan 2007 - 6:48pm
juliecab
2007

Lana --

We've used Keynote systems Web Effective platform and Morae extensively
with good results -- Morae for in-house capture (no journaling) but
Keynote works well for us to collect not only clickpaths but to gather
comments and feedback from users about the design.

Keynote is pricey but provides us very targeted user samples--you want
to be careful about using it for very clear testing scenarios rather
than prototype or concept testing (IMO).

Julie Cabinaw
Director of User Experience
Healthwise, Inc.

-----Original Message-----
From: discuss-bounces at lists.interactiondesigners.com
[mailto:discuss-bounces at lists.interactiondesigners.com] On Behalf Of
Lana
Carlene
Sent: Tuesday, January 23, 2007 3:59 PM
To: discuss at ixda.org
Subject: [IxDA Discuss] Journaled sessions?

Any recommendations for software to help conduct (and log) remote
testing? Looking for one that would allow for the "journaling" part:
dialog boxes that request user feedback *during* the test in addition to
capturing click paths. Would probably be for 20-50 participants.

I've found these reviews so far:
WebEx:
http://www.boxesandarrows.com/view/remote_online_usability_testing_why_h
ow_and_when_to_use_it
Vividence: http://www.aripaparo.com/archive/000367.html

Would like to hear about your experiences with this software:
Morae: http://www.techsmith.com/morae.asp
UserVue: http://www.techsmith.com/uservue.asp

Thanks!

Lana Carlene | Usability Specialist

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