Search & Results for Superseded/Replacement orAlternative Items

30 Jan 2007 - 2:44pm
7 years ago
3 replies
354 reads
Lorne Trudeau
2006

I recall seeing something like this when I was configuring a computer. I
had selected a piece of software at a late stage of the configuration
wizard that was not compatible with some hardware selected at an early
stage.

If I remember correctly, the system allowed me to continue with the
wizard but clearly marked the offending item as incorrect. It explained
why the conflict occurred and offered a link to the previous step. It
also indicated that I would be able to address the issue at a later
stage and, sure enough, before checkout there was a conflict resolution
screen.

Of course, I can't for the life of me remember what site this was. How
useless am I?

Lorne

-----Original Message-----
From: discuss-bounces at lists.interactiondesigners.com
[mailto:discuss-bounces at lists.interactiondesigners.com] On Behalf Of Jon
Strande
Sent: Tuesday, January 30, 2007 10:19 AM
To: ixda
Subject: [IxDA Discuss] Search & Results for Superseded/Replacement
orAlternative Items

I'm putting together a UI that enables people to search for alternates
and
replacement items. The main use case is:

"I have item X - show me if it is valid. If not, show me the
alternatives".

Does anyone have any good examples of online (web apps) that deal with
this
nicely from a UI perspective?

The trick here, to me, is that the UI needs to clearly show that the
original item (the one the person searched for) is or isn't valid. If it
isn't valid, displaying the alternatives in a clear manner.

There are some other minor constraints that I'm dealing with as well...
I
have some information that I must display for the original part due to
some
compliance legislation.

Thoughts? Suggestions? Ideas?

Thank you in advance!

Jon
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Comments

30 Jan 2007 - 3:06pm
Lorne Trudeau
2006

Aha! It's Dell.com

-----Original Message-----
From: discuss-bounces at lists.interactiondesigners.com
[mailto:discuss-bounces at lists.interactiondesigners.com] On Behalf Of
Lorne Trudeau
Sent: Tuesday, January 30, 2007 11:45 AM
To: ixda
Subject: Re: [IxDA Discuss] Search & Results for Superseded/Replacement
orAlternative Items

I recall seeing something like this when I was configuring a computer. I
had selected a piece of software at a late stage of the configuration
wizard that was not compatible with some hardware selected at an early
stage.

If I remember correctly, the system allowed me to continue with the
wizard but clearly marked the offending item as incorrect. It explained
why the conflict occurred and offered a link to the previous step. It
also indicated that I would be able to address the issue at a later
stage and, sure enough, before checkout there was a conflict resolution
screen.

Of course, I can't for the life of me remember what site this was. How
useless am I?

Lorne

30 Jan 2007 - 4:45pm
jstrande
2007

Lorne,

Yep - I've walked through those steps myself... ;-)

Thank you!

Jon

P.S. is it rude to reply to all with just a Thank you? Hate to clutter the
list, but don't want to appear rude either.

On 1/30/07, Lorne Trudeau <lorne.trudeau at number41media.com> wrote:
>
> Aha! It's Dell.com
>
> -----Original Message-----
> From: discuss-bounces at lists.interactiondesigners.com
> [mailto:discuss-bounces at lists.interactiondesigners.com] On Behalf Of
> Lorne Trudeau
> Sent: Tuesday, January 30, 2007 11:45 AM
> To: ixda
> Subject: Re: [IxDA Discuss] Search & Results for Superseded/Replacement
> orAlternative Items
>
> I recall seeing something like this when I was configuring a computer. I
> had selected a piece of software at a late stage of the configuration
> wizard that was not compatible with some hardware selected at an early
> stage.
>
> If I remember correctly, the system allowed me to continue with the
> wizard but clearly marked the offending item as incorrect. It explained
> why the conflict occurred and offered a link to the previous step. It
> also indicated that I would be able to address the issue at a later
> stage and, sure enough, before checkout there was a conflict resolution
> screen.
>
> Of course, I can't for the life of me remember what site this was. How
> useless am I?
>
> Lorne
>
>

1 Feb 2007 - 8:27am
Jared M. Spool
2003

On Jan 30, 2007, at 4:45 PM, Jon Strande wrote:

> P.S. is it rude to reply to all with just a Thank you? Hate to
> clutter the
> list, but don't want to appear rude either.

Well, in my view of the world, you can't have too many thank yous.

:)

Jared

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