More and more lately, I've been thinking that the split between the
work of an interaction designer and the work of a usability specialist
is causing a bit of a rift in the actual implementations of the
For example, I've seen quite a few sites designed by interaction
designers (reputable ones at that) that fail in all kinds of ways in
terms of usability. Basic best practices, like avoiding horizontal
scrollbars, creating a clear navigation scheme, etc, are being ignored
by the IxDs but would probably be obvious flaws and standard design
for usability specialists.
Does anyone else see this? Is there really a split between the two
professions? I'm sure you can excel in one and not the other, but in
so many companies, one person fills both these roles, and I keep
tripping across things that seem to exceed in one and fail in the
If you're an IxD and there's no usability geek around, isn't it your
responsibility to pick up the slack? Shouldn't a good IxD know a heck
of a lot about usability and HCI in the first place?