Labelling Breadcrumbs

13 May 2004 - 7:21am
9 years ago
1 reply
511 reads
Narey, Kevin
2004

This is probably a contextual issue, but I'd be interested to know whether
you prefer to label in such a way that it gives the user an idea of the
action they will perform when they get there or describe the content of that
page that they will find.

Example of breadcrumb trail labels with potential action to perform when the
user gets there:

Configure/Confirm Customer > Configure/Confirm Vehicle > Add Options >
Confirm Financials > Confirm Order

Or

Example of breadcrumb trail labels with potential content description when
the user gets there:

Customer Details > Vehicle Details > Dealer Options > Financials > Confirm

I understand that there maybe horizontal screen real estate issues as one
choice. I'm not aware of any standards in this area, but wanted to get
reasoned subjective opinion on it.

Thanks in advance

Kevin

**********************************************************************
gedas united kingdom limited
Registered in England no. 1371338

This email and any files transmitted with it are confidential
and it may be privileged.

It is intended solely for the use of the individual or entity to
whom it is addressed.

If you have received this in error, please contact the sender
and delete the material immediately.
**********************************************************************

Comments

13 May 2004 - 8:14am
Dave Collins
2004

>Configure/Confirm Customer > Configure/Confirm Vehicle > Add Options >
>Confirm Financials > Confirm Order
>Or
>Customer Details > Vehicle Details > Dealer Options > Financials >
Confirm
>
>reasoned subjective opinion on it.

My reasoned, subjective opinion:

1] I'm confused by what your question implies about your sitemap.

Are the pages to the right of the '>' *children* of the pages to the
left? i.e.:
Parent > child > grandchild > etc.

Or are they steps in a wizard? i.e.:
Parent > Step:1 (child)
Parent > Step:2 (child)
Parent > Step:3 (child)

To put it another way, is 'Confirm Order' a *subset* of 'Confirm
Financials'? Are there other things under 'Confirm Financials' that the
customer could go to *from* CF *instead* of CO?

It looks like your site uses the wizard metaphor (steps). If that is the
case, then your breadcrumbs are not reflecting this. Breadcrumbs
normally show a hierarchical tree, not the cumulative progression
through steps.

2] The breadcrumbs should be named whatever the pages themselves are
named. Don't make the user guess the correlation between breadcrumb
indicator and page title.

3] Go with #2, the shorter names. The extra words do not illuminate the
user's position any further.

Syndicate content Get the feed