What are the goals of IxD?

24 May 2004 - 8:46am
10 years ago
2 replies
685 reads
id at ourbrisba...
2004

Hey all,

It's been mentioned on here that Interaction Design takes into account such
things as anthropology, environmental context, social psychology, cognitive
psychology, etc. Does anyone ever see IxD contributing to areas such as
Political, Organisational, or Business Process Re-design; or perhaps even areas
such as Crew Resource Management (considering that this area is involved in
enhancing "the quality of interaction that occurs between [a] person and other
members of the system")?

Is IxD strictly an area devoted to designing artefacts (taking into account such
things as environmental context, social variables, the impact of affect, etc),
or will it tackle the more complex task of designing systems?

Best regards,

Ash Donaldson
User Experience Designer
"It depends."

Comments

24 May 2004 - 9:12am
Dave Malouf
2005

Hi Ash,

I think most any discipline of design, or even strategic thinking can be
used by any other. Many people cross these boundaries very fluidly thus the
Renaissance person, no?

But your subject and your text is different. You ask in the subject what are
the goals of IxD and then you ask, if IxD can be used to do XYZ. I don't
think those are the same questions, no?

In short, Interaction Design is

*the structural & behavioral definition of products, services, and systems
for human interaction.

*the craft of designing the behavior of products, services, and systems that
meet specific human needs, business goals, and technological capabilities.

This is the short definition that the IxD workgroup has agreed to and will
be on our new web site (oy! Whenever that gets done!) Yes there is more to
IxD than just this, but we wanted a definition that was broad as opposed to
specific, especially for an organization that is in its infancy.

As for a "goal", I think goals are specific to the products and services
being created.

I think more aptly "Design" w/ a big "D" is really what might be the generic
answer to your question. Design is about both problem statement articulation
& analysis, and then finding the solutions for those problems. Are there
other disciplines that do this? Of coruse, but Design has a specific method,
practice, and theory base that comes from its own unique mix of history,
influences, schools, etc.

Its all good! As the saying goes. ;)

-- dave

-- dave

-----Original Message-----
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Sent: Monday, May 24, 2004 9:47 AM
To: discuss-interactiondesigners.com at lists.interactiondesigners.com
Subject: [ID Discuss] What are the goals of IxD?

Hey all,

It's been mentioned on here that Interaction Design takes into account such
things as anthropology, environmental context, social psychology, cognitive
psychology, etc. Does anyone ever see IxD contributing to areas such as
Political, Organisational, or Business Process Re-design; or perhaps even
areas such as Crew Resource Management (considering that this area is
involved in enhancing "the quality of interaction that occurs between [a]
person and other members of the system")?

Is IxD strictly an area devoted to designing artefacts (taking into account
such things as environmental context, social variables, the impact of
affect, etc), or will it tackle the more complex task of designing systems?

Best regards,

Ash Donaldson
User Experience Designer
"It depends."

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24 May 2004 - 8:48pm
id at ourbrisba...
2004

Quoting Elizabeth Dykstra-Erickson <eade at acm.org>:
> There's such a thing as taking it too far.... perhaps the disciplines
> you're looking for are cybernetics, systems science, operations
> research, or general systems theory. They're all related. Cybernetics
> has much more to do with the affective aspects and the contextual
> elements of system design, where a system is living or non-living but
> exists in a context with constituent elements.

No. I was just thinking about this because they are areas that Human factors
has tackled quite successfully, but I see them as areas in which interaction is
the specific target of design.

Many facets of Human Factors deal not so much with designing artefacts, but
influencing interactions (thus my earlier confusion on this list with what
Interaction Design is and how it is differs to HF). I was just wondering if IxD
would eventually contribute to such realms, as it's been mentioned that both
areas could learn much from each other (and I view IxD as a natural progression
of/addition to HF).

Best regards,

Ash Donaldson
User Experience Designer
"It depends."

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