Help systems for web apps

11 Jul 2007 - 7:17pm
7 years ago
1 reply
358 reads
Ryan Nichols
2005

What are some good examples of a help systems for a web app? What
makes for a good experience? Does anyone know of any research
highlighting best practices for 'help'?
Thanks!

Ryan Nichols

Comments

11 Jul 2007 - 8:04pm
Steve Baty
2009

Ryna,

You might like to start here:
http://uxmatters.com/MT/archives/000191.phpfor a good summary by Luke
Wroblewski of the various approaches to help
systems in Web forms (and apps).

HTH
Steve

On 12/07/07, Ryan Nichols <ryan at apples-to-oranges.com> wrote:
>
>
> What are some good examples of a help systems for a web app? What
> makes for a good experience? Does anyone know of any research
> highlighting best practices for 'help'?
> Thanks!
>
> Ryan Nichols
>
--
----------------------------------------------
Steve 'Doc' Baty B.Sc (Maths), M.EC, MBA
Director, User Experience Strategy
Red Square
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M: +61 417 061 292

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