Logitech Harmony Universal Remote - positive feedback...

25 Jul 2007 - 5:48pm
7 years ago
1 reply
374 reads
leo.frishberg a...
2005

Anyone here own one of these?
Anyone here work on this thing?

Just had an unprompted fly-by from one of the software engineers in our
organization who was quite impressed by the way the device approaches
"help."

Apparently, when he presses the help button, the device actually
attempts to help (by actually changing its response to the most recent
button press).

I found no discussions of the device in the IxDA archives and thought it
was an interesting approach.

Thoughts?

Leo

Comments

26 Jul 2007 - 9:54pm
Michael Wood
2007

I own this device and love it. The beauty of the help system is that it is
completey binary. It makes a change and asks you "yes" or "no" if it was the
correct fix. If it was then its done. If it wasn't it reverses the action
and asks you another yes/no question while performing the action.

It is very wizard like and very controlled and easy to use. My wife loves
it. But it also functions in an environment where there are probably only 3
or 4 potential problems in total with one of the problems being 70% probable
(wrong input on TV).

This system strikes me as being very sensitive to total population of
problems; if it were to increase even a little a user might become
frustrated with the wizard-like approach and prefer something more robust
(and complex).

Cheers,

Mike

--------------------------
Mike Wood
Motorola, Inc.
Consumer eXperience Design Group

On 7/25/07, leo.frishberg at exgate.tek.com <leo.frishberg at exgate.tek.com>
wrote:
>
> Anyone here own one of these?
> Anyone here work on this thing?
>
> Just had an unprompted fly-by from one of the software engineers in our
> organization who was quite impressed by the way the device approaches
> "help."
>
> Apparently, when he presses the help button, the device actually
> attempts to help (by actually changing its response to the most recent
> button press).
>
> I found no discussions of the device in the IxDA archives and thought it
> was an interesting approach.
>
> Thoughts?
>
> Leo
> ________________________________________________________________
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