Potential interview questions for interaction designers

25 Sep 2007 - 4:23pm
9 weeks ago
20 replies
16319 reads
David Hoard
2004

Consultant Dey Alexander has a list:

http://www.deyalexander.com/resources/interview-uxd.html

Regards,

David Hoard
Belkin

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://beta.ixda.org/discuss?post=6793

Comments

25 Sep 2007 - 4:39pm
SemanticWill
2007

I love that list - and have actually used variations on some of the
questions when interviewing IxD/UI dev and IA people in the past -

I also like Tog' *A Quiz Designed to Give You Fitts *
http://www.asktog.com/columns/022DesignedToGiveFitts.html

Another interview technique that I highly recommend is this: have the
candidate walk through one of your products/applications with the product
manager in the room with instructions to only help if needed, but not to
justify any design decisions. Tell the candidate that after the rest of the
interviews with 3-4 people on the team, there will be a half hour free time
for them to write out their thoughts on the product, then lunch - then
circle back around and have a lightening heuristic review of the application
- led by the candidate in a conference room with the application projected
on the wall - and plenty of white board space - see how much can happen in
an hour - see of the candidate leads the discussion, or just responds to
questions - can the candidate lead a design review - offer constructive
criticism and react to team members while still being open and engaging.

On 9/25/07, David Hoard <davidhoard at belkin.com> wrote:
>
> Consultant Dey Alexander has a list:
>
> http://www.deyalexander.com/resources/interview-uxd.html
>
> Regards,
>
> David Hoard
> Belkin
>
>
> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
> Posted from the new ixda.org
> http://beta.ixda.org/discuss?post=6793
>
>
> ________________________________________________________________
> Welcome to the Interaction Design Association (IxDA)!
> To post to this list ....... discuss at ixda.org
> List Guidelines ............ http://beta.ixda.org/guidelines
> List Help .................. http://beta.ixda.org/help
> Unsubscribe ................ http://beta.ixda.org/unsubscribe
> Questions .................. list at ixda.org
> Home ....................... http://beta.ixda.org
>

--
~ will

IxDA Interaction 08 | Savannah
http://interaction08.ixda.org/
-------------------------------------------------------
will evans
user experience architect
wkevans4 at gmail.com
-------------------------------------------------------

25 Sep 2007 - 6:33pm
Chauncey Wilson
2007

A simple question that seems to be hard in an interview is:

Could you describe something that you consider very well designed? Describe
what constitutes "good design" in your example.

I've seen both junior and senior candidates for UI design and usability and
interaction design go blank when asked this question, possibly because we
are so focused on what is wrong with things that when asked for examples of
excellent design, the cognitive search engine balks a bit.

Chauncey

On 9/25/07, David Hoard <davidhoard at belkin.com> wrote:
>
> Consultant Dey Alexander has a list:
>
> http://www.deyalexander.com/resources/interview-uxd.html
>
> Regards,
>
> David Hoard
> Belkin
>
>
> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
> Posted from the new ixda.org
> http://beta.ixda.org/discuss?post=6793
>
>
> ________________________________________________________________
> Welcome to the Interaction Design Association (IxDA)!
> To post to this list ....... discuss at ixda.org
> List Guidelines ............ http://beta.ixda.org/guidelines
> List Help .................. http://beta.ixda.org/help
> Unsubscribe ................ http://beta.ixda.org/unsubscribe
> Questions .................. list at ixda.org
> Home ....................... http://beta.ixda.org
>

25 Sep 2007 - 9:27pm
Josh Seiden
2003

Well, this is a fine list, but it has a huge hole. There are no questions
that assess the candidate's design capabilities--a significant problem if
you're hiring user experience *designers*.

JS

On 9/25/07, David Hoard <davidhoard at belkin.com> wrote:
>
> Consultant Dey Alexander has a list:
>
> http://www.deyalexander.com/resources/interview-uxd.html
>
>
>

25 Sep 2007 - 9:36pm
SemanticWill
2007

J -
Are there any questions that can assess a candidate's design capabilities?
We must assume of course that an interaction designer would never walk into
a room without both a print version and online or interactive/digital
version of their portfolio - I look for a story - a narrative as they walk
me through their portfolio and explain design decisions they made, question
their choices, and try to get a feeling for their thought process. If their
is time, I love small one-on-one collaborative design sessions - with
critique, but sometimes it's just a gut decision - even if I like some of
the questions, I would never turn down a candidate because they don't
understand some ixd, cog sci or ia theory if they are a darn spiffy designer
- theory can be learned or mentored - inherent design aesthetics can't.

On 9/25/07, Joshua Seiden <joshseiden at gmail.com> wrote:
>
> Well, this is a fine list, but it has a huge hole. There are no questions
> that assess the candidate's design capabilities--a significant problem if
> you're hiring user experience *designers*.
>
> JS
>
>
> On 9/25/07, David Hoard <davidhoard at belkin.com> wrote:
> >
> > Consultant Dey Alexander has a list:
> >
> > http://www.deyalexander.com/resources/interview-uxd.html
> >
> >
> >
> ________________________________________________________________
> Welcome to the Interaction Design Association (IxDA)!
> To post to this list ....... discuss at ixda.org
> List Guidelines ............ http://beta.ixda.org/guidelines
> List Help .................. http://beta.ixda.org/help
> Unsubscribe ................ http://beta.ixda.org/unsubscribe
> Questions .................. list at ixda.org
> Home ....................... http://beta.ixda.org
>

--
~ will

IxDA Interaction 08 | Savannah
http://interaction08.ixda.org/
-------------------------------------------------------
will evans
user experience architect
wkevans4 at gmail.com
-------------------------------------------------------

25 Sep 2007 - 9:37pm
SemanticWill
2007

And now I just made the their/there mistake. bad Will.

On 9/25/07, W Evans <wkevans4 at gmail.com> wrote:
>
> J -
> Are there any questions that can assess a candidate's design capabilities?
> We must assume of course that an interaction designer would never walk into
> a room without both a print version and online or interactive/digital
> version of their portfolio - I look for a story - a narrative as they walk
> me through their portfolio and explain design decisions they made, question
> their choices, and try to get a feeling for their thought process. If their
> is time, I love small one-on-one collaborative design sessions - with
> critique, but sometimes it's just a gut decision - even if I like some of
> the questions, I would never turn down a candidate because they don't
> understand some ixd, cog sci or ia theory if they are a darn spiffy designer
> - theory can be learned or mentored - inherent design aesthetics can't.
>
> On 9/25/07, Joshua Seiden <joshseiden at gmail.com> wrote:
> >
> > Well, this is a fine list, but it has a huge hole. There are no
> > questions
> > that assess the candidate's design capabilities--a significant problem
> > if
> > you're hiring user experience *designers*.
> >
> > JS
> >
> >
> > On 9/25/07, David Hoard <davidhoard at belkin.com> wrote:
> > >
> > > Consultant Dey Alexander has a list:
> > >
> > > http://www.deyalexander.com/resources/interview-uxd.html
> > >
> > >
> > >
> > ________________________________________________________________
> > Welcome to the Interaction Design Association (IxDA)!
> > To post to this list ....... discuss at ixda.org
> > List Guidelines ............ http://beta.ixda.org/guidelines
> > List Help .................. http://beta.ixda.org/help
> > Unsubscribe ................ http://beta.ixda.org/unsubscribe
> > Questions .................. list at ixda.org
> > Home ....................... http://beta.ixda.org
> >
>
>
>
> --
> ~ will
>
> IxDA Interaction 08 | Savannah
> http://interaction08.ixda.org/
> -------------------------------------------------------
> will evans
> user experience architect
> wkevans4 at gmail.com
> -------------------------------------------------------
>

--
~ will

IxDA Interaction 08 | Savannah
http://interaction08.ixda.org/
-------------------------------------------------------
will evans
user experience architect
wkevans4 at gmail.com
-------------------------------------------------------

25 Sep 2007 - 10:36pm
Mark Schraad
2006

If I am hiring a designer to make pretty things, you are exactly
right. In fact, I probably never need to hear them talk... just see
their work and verify that they did it.

In my professional life I have hired well over a hundred designers.
Never have I used that philosophy. I need to hear them think, present
their views, and show they can perform. Most of us that are ini the
role of hiring designers have witnesses the marvelous portfolio, only
to discover the person presenting it can't design their way out of a
paper bag. I will always choose a problem solver over a an artist. I
will always choose a collaborator over a genius.

Mark

On Sep 25, 2007, at 10:27 PM, Joshua Seiden wrote:

> Well, this is a fine list, but it has a huge hole. There are no
> questions
> that assess the candidate's design capabilities--a significant
> problem if
> you're hiring user experience *designers*.
>
> JS
>
>
> On 9/25/07, David Hoard <davidhoard at belkin.com> wrote:
>>
>> Consultant Dey Alexander has a list:
>>
>> http://www.deyalexander.com/resources/interview-uxd.html
>>
>>
>>
> ________________________________________________________________
> Welcome to the Interaction Design Association (IxDA)!
> To post to this list ....... discuss at ixda.org
> List Guidelines ............ http://beta.ixda.org/guidelines
> List Help .................. http://beta.ixda.org/help
> Unsubscribe ................ http://beta.ixda.org/unsubscribe
> Questions .................. list at ixda.org
> Home ....................... http://beta.ixda.org

26 Sep 2007 - 3:48pm
Josh Seiden
2003

Will wrote: Are there any questions that can assess a candidate's
design capabilities?

Will,

Strictly speaking, I don't think that there are. I think *questions*
only assess a person's ability to talk about design. (Not to minimize
this: I agree that this is important.) But there are *exercises* that
can assess design abilities.

The list in question includes an exercise--in evaluation. That's
great if you're hiring an evaluator. (And designers need some of
this capability as well.) In a similar manner, I think it's
important to include design exercises in the hiring process.

JS

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://beta.ixda.org/discuss?post=20819

26 Sep 2007 - 6:17pm
bminihan
2007

I have been asked which sites I find usable, and which ones could be made better, before. I too, had to pause, because while I might notice good and bad designs frequently in my personal life, I focus my attention primarily on those that I can change (through my design work). This also ventures into a "what's your favorite color" kind of question, because as designers we all have our favorites and pet peeves, and varying degrees of acceptance of some interfaces. You instantly want to make sure you pick an obviously bad site, one the interviewer would recognize, with which they would agree to your assessment, and for which you have supporting statements to support your claim. If you don't walk around with "my 5 worst sites and why" in your back pocket, this question could throw anyone off.

I fully agree with that hearing a problem worked out by the designer is the best way to assess proficiency (short of watching them design something). "Tell me about a major design problem you faced, how you solved it, the outcome of your decision, and what you might have done differently" should elicit the type of information you're looking for. It also applies to just about any other field, because you're asking someone to describe part of their life - hopefully, a vivid one.

- Bryan
http://www.bryanminihan.com

---- W Evans <wkevans4 at gmail.com> wrote:
> J -
> Are there any questions that can assess a candidate's design capabilities?
> We must assume of course that an interaction designer would never walk into
> a room without both a print version and online or interactive/digital
> version of their portfolio - I look for a story - a narrative as they walk
> me through their portfolio and explain design decisions they made, question
> their choices, and try to get a feeling for their thought process. If their
> is time, I love small one-on-one collaborative design sessions - with
> critique, but sometimes it's just a gut decision - even if I like some of
> the questions, I would never turn down a candidate because they don't
> understand some ixd, cog sci or ia theory if they are a darn spiffy designer
> - theory can be learned or mentored - inherent design aesthetics can't.
>
> On 9/25/07, Joshua Seiden <joshseiden at gmail.com> wrote:
> >
> > Well, this is a fine list, but it has a huge hole. There are no questions
> > that assess the candidate's design capabilities--a significant problem if
> > you're hiring user experience *designers*.
> >
> > JS
> >
> >
> > On 9/25/07, David Hoard <davidhoard at belkin.com> wrote:
> > >
> > > Consultant Dey Alexander has a list:
> > >
> > > http://www.deyalexander.com/resources/interview-uxd.html
> > >
> > >
> > >
> > ________________________________________________________________
> > Welcome to the Interaction Design Association (IxDA)!
> > To post to this list ....... discuss at ixda.org
> > List Guidelines ............ http://beta.ixda.org/guidelines
> > List Help .................. http://beta.ixda.org/help
> > Unsubscribe ................ http://beta.ixda.org/unsubscribe
> > Questions .................. list at ixda.org
> > Home ....................... http://beta.ixda.org
> >
>
>
>
> --
> ~ will
>
> IxDA Interaction 08 | Savannah
> http://interaction08.ixda.org/
> -------------------------------------------------------
> will evans
> user experience architect
> wkevans4 at gmail.com
> -------------------------------------------------------
> ________________________________________________________________
> Welcome to the Interaction Design Association (IxDA)!
> To post to this list ....... discuss at ixda.org
> List Guidelines ............ http://beta.ixda.org/guidelines
> List Help .................. http://beta.ixda.org/help
> Unsubscribe ................ http://beta.ixda.org/unsubscribe
> Questions .................. list at ixda.org
> Home ....................... http://beta.ixda.org

--

26 Sep 2007 - 8:16pm
Cwodtke
2004

Nothing beats a well constructed design exercise.

Written problem, complex enough (I know Yahoo's used to be "design a
member profile directory".)

Applicant gets 20-30 minutes alone with paper and pens, white board,
post-its to design a solution

Applicant then gets 10-15 minutes to present solution to the
interviewing team.

You get to see how they think AND how they talk about it.

Josh Seiden wrote:
> Will wrote: Are there any questions that can assess a candidate's
> design capabilities?
>
> Will,
>
> Strictly speaking, I don't think that there are. I think *questions*
> only assess a person's ability to talk about design. (Not to minimize
> this: I agree that this is important.) But there are *exercises* that
> can assess design abilities.
>
> The list in question includes an exercise--in evaluation. That's
> great if you're hiring an evaluator. (And designers need some of
> this capability as well.) In a similar manner, I think it's
> important to include design exercises in the hiring process.
>
> JS
>
>
> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
> Posted from the new ixda.org
> http://beta.ixda.org/discuss?post=20819
>
>
> ________________________________________________________________
> Welcome to the Interaction Design Association (IxDA)!
> To post to this list ....... discuss at ixda.org
> List Guidelines ............ http://beta.ixda.org/guidelines
> List Help .................. http://beta.ixda.org/help
> Unsubscribe ................ http://beta.ixda.org/unsubscribe
> Questions .................. list at ixda.org
> Home ....................... http://beta.ixda.org
>

--
Christina Wodtke
Principal Instigator
415-577-2550

Business :: http://www.cucinamedia.com
Magazine :: http://www.boxesandarrows.com
Product :: http://www.publicsquarehq.com
Personal :: http://www.eleganthack.com
Book :: http://www.blueprintsfortheweb.com

cwodtke at eleganthack.com

27 Sep 2007 - 1:00am
Manish Govind P...
2006

Testing a designers analytical ability could be
important as well. Questions need not be limited only
to design samples or jargon talk, it should get down
to hardcore capabilities as well. Creativity as seen,
is at times limited to the designer following certain
design patterns ( or, if you'll allow me the liberty
to say ' design templates')On- the-spot logical
reasoning question does indicate the way designer
thinks, how he gathers important clues from the
questions and how creative a solution can be.
Intelligence can be creative and beautiful as well.

Manish Govind Pillewar
Sr. Designer- User Exp.
CL: London,UK

Thanks and Regards
Manish Govind Pillewar
Sr. User Interface Designer-UXD
Bangalore-India

Tel. +91 9880566951 (M)
+91 80 41113967 (Eve.)
Smith & Wesson: The original point and click interface :-)

___________________________________________________________
Want ideas for reducing your carbon footprint? Visit Yahoo! For Good http://uk.promotions.yahoo.com/forgood/environment.html

27 Sep 2007 - 9:40am
Adrian Howard
2005

On 26 Sep 2007, at 03:36, W Evans wrote:

> J -
> Are there any questions that can assess a candidate's design
> capabilities?
[snip]

I fine some variation of this works rather well.

"Hi, come over here for a sec. This is Fred, Jo and Mary. We've been
working on X. We've done A, B and F - and are having problems Q & Z.
This is what we've got so far. What do you think? What you do next?
Fred, Jo and Mary - what do you think".

Stand back. Watch. Listen.

Cheers,

Adrian

27 Sep 2007 - 6:28pm
jamin
2007

If I were asked to tackle a design problem in an interview and present
a solution in 15 minutes, my first response would be to say that
whatever I come up with won't be a good solution. If you're looking
for someone who can come up with a design solution on the spot,
you're not the right company for me.

Also, if I were only asked questions about websites, I would leave
the interview.

Where are the questions about process: research, synthesis, concept
generation, iteration, prototyping?

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the improved ixda.org
http://beta.ixda.org/discuss?post=20819

27 Sep 2007 - 11:16pm
Cinnamon Melchor
2006

> If I were asked to tackle a design problem in an interview and present
> a solution in 15 minutes, my first response would be to say that
> whatever I come up with won't be a good solution. If you're looking
> for someone who can come up with a design solution on the spot,
> you're not the right company for me.

Hi, Jamin --

I politely suggest that if I were the interviewer with this task and
you responded to me this way, it would be equally, instantly clear to
me that you are not the person I want working for me or with me.

Of course I don't expect a perfectly designed *anything* in 15 minutes
(or even 30). What I *do* expect is for you to:

- make a good faith effort to do some brainstorming on the topic based
on what you know, what you've seen, and what you've done in the past
- tell me where you've made assumptions
- tell me what you would have liked to explore further
- tell me how you'd do it with twice the budget (of time, of money, of
human resources) and with half the budget

If you can tell me all that with examples worked in -- "From my work
on XYZ project, I assumed here that the backend would be robust enough
to..." -- well, so much the better.

15 minutes is a long, leisurely time compared to the time you'll have
standing in the glare of the design review projector when the client
tells you something he should have said three months ago ... and all
your work is now trash. That's usually when the V-level person walks
in late to the meeting, with the mess in all its glory hanging out for
all to see.

Think fast.

$0.02.

Cinnamon Melchor

28 Sep 2007 - 6:09am
Adrian Howard
2005

On 27 Sep 2007, at 16:28, Jamin Hegeman wrote:

> If I were asked to tackle a design problem in an interview and present
> a solution in 15 minutes, my first response would be to say that
> whatever I come up with won't be a good solution. If you're looking
> for someone who can come up with a design solution on the spot,
> you're not the right company for me.

Good.

> Also, if I were only asked questions about websites, I would leave
> the interview.
>
> Where are the questions about process: research, synthesis, concept
> generation, iteration, prototyping?

Good.

See - it works. Seeing people work is always better than asking
people how they work, or seeing examples of their work :-)

Adrian

28 Sep 2007 - 11:21am
Cwodtke
2004

>> my first response would be to say that whatever I come up with won't
be a good solution.

I'll admit that that is a mistake some interviewers will make.. the
point is NOT to come up with a good solution. The point is to see how
you think.

I sat through 50-100 of these exercises at my tenure at Yahoo, and it
was a terrific indicator of not only quality but approach. We could find
out who was innovative, who was usability focused, who was truly user
centered, and who was a best-practices person (for example.)

BTW, many of these questions for executives apply to designers as well.
interesting.
http://www.linkedin.com/answers/management/organizational-development/MGM_ODV/7442-1213

Jamin Hegeman wrote:
> If I were asked to tackle a design problem in an interview and present
> a solution in 15 minutes, my first response would be to say that
> whatever I come up with won't be a good solution. If you're looking
> for someone who can come up with a design solution on the spot,
> you're not the right company for me.
>
> Also, if I were only asked questions about websites, I would leave
> the interview.
>
> Where are the questions about process: research, synthesis, concept
> generation, iteration, prototyping?
>
>
> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
> Posted from the improved ixda.org
> http://beta.ixda.org/discuss?post=20819
>
>
> ________________________________________________________________
> Welcome to the Interaction Design Association (IxDA)!
> To post to this list ....... discuss at ixda.org
> List Guidelines ............ http://beta.ixda.org/guidelines
> List Help .................. http://beta.ixda.org/help
> Unsubscribe ................ http://beta.ixda.org/unsubscribe
> Questions .................. list at ixda.org
> Home ....................... http://beta.ixda.org
>

--
Christina Wodtke
Principal Instigator
415-577-2550

Business :: http://www.cucinamedia.com
Magazine :: http://www.boxesandarrows.com
Product :: http://www.publicsquarehq.com
Personal :: http://www.eleganthack.com
Book :: http://www.blueprintsfortheweb.com

cwodtke at eleganthack.com

28 Sep 2007 - 11:42am
bminihan
2007

Funny enough, many apply equally to tech support, network engineers, problem solvers of any ilk, including landscapers, mechanics, etc. I can imagine a few positions where you wouldn't be interested in how someone thinks, but not too many...

Also, when you ask someone to solve a design problem in 15 minutes, let them know you're not looking for the right answer, but want to know how they solve the problem. The interviewee may just as easily think you want them to solve the actual problem and are only looking for one good answer.

- Bryan
http://www.bryanminihan.com

---- Christina Wodtke <cwodtke at eleganthack.com> wrote:
> >> my first response would be to say that whatever I come up with won't
> be a good solution.
>
> I'll admit that that is a mistake some interviewers will make.. the
> point is NOT to come up with a good solution. The point is to see how
> you think.
>
> I sat through 50-100 of these exercises at my tenure at Yahoo, and it
> was a terrific indicator of not only quality but approach. We could find
> out who was innovative, who was usability focused, who was truly user
> centered, and who was a best-practices person (for example.)
>
> BTW, many of these questions for executives apply to designers as well.
> interesting.
> http://www.linkedin.com/answers/management/organizational-development/MGM_ODV/7442-1213
>
>
>
>
> Jamin Hegeman wrote:
> > If I were asked to tackle a design problem in an interview and present
> > a solution in 15 minutes, my first response would be to say that
> > whatever I come up with won't be a good solution. If you're looking
> > for someone who can come up with a design solution on the spot,
> > you're not the right company for me.
> >
> > Also, if I were only asked questions about websites, I would leave
> > the interview.
> >
> > Where are the questions about process: research, synthesis, concept
> > generation, iteration, prototyping?
> >
> >
> > . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
> > Posted from the improved ixda.org
> > http://beta.ixda.org/discuss?post=20819
> >
> >
> > ________________________________________________________________
> > Welcome to the Interaction Design Association (IxDA)!
> > To post to this list ....... discuss at ixda.org
> > List Guidelines ............ http://beta.ixda.org/guidelines
> > List Help .................. http://beta.ixda.org/help
> > Unsubscribe ................ http://beta.ixda.org/unsubscribe
> > Questions .................. list at ixda.org
> > Home ....................... http://beta.ixda.org
> >
>
> --
> Christina Wodtke
> Principal Instigator
> 415-577-2550
>
>
> Business :: http://www.cucinamedia.com
> Magazine :: http://www.boxesandarrows.com
> Product :: http://www.publicsquarehq.com
> Personal :: http://www.eleganthack.com
> Book :: http://www.blueprintsfortheweb.com
>
> cwodtke at eleganthack.com
>
> ________________________________________________________________
> Welcome to the Interaction Design Association (IxDA)!
> To post to this list ....... discuss at ixda.org
> List Guidelines ............ http://beta.ixda.org/guidelines
> List Help .................. http://beta.ixda.org/help
> Unsubscribe ................ http://beta.ixda.org/unsubscribe
> Questions .................. list at ixda.org
> Home ....................... http://beta.ixda.org

--

8 Aug 2005 - 12:25pm
David Texidor
2004

Hey All,

Does anyone have a set of common interview questions they use to screen
potential interaction design candidates?

I am looking for questions that would help us differentiate a Web
designer (visual/html) from a User Experience designer (use cases,
requirements, interface/visual/coding). This is how skill sets are
distinguished in our environment. I am sure other orgs have different
breakdowns, but you get the idea...

Thoughts?
- dt (dave)

___________________________________
Dave Texidor | User Experience Designer
Insight | http://www.insight.com

8 Aug 2005 - 2:22pm
russwilson
2005

Dave,

I would be interested in this as well.
If you find out anything that isn't posted to
the group, will you please share?

Thanks,
Russ

Russell Wilson | Director of Product Design | NetQoS, Inc. |
512-334-3725

-----Original Message-----
From:
discuss-interactiondesigners.com-bounces at lists.interactiondesigners.com
[mailto:discuss-interactiondesigners.com-bounces at lists.interactiondesign
ers.com] On Behalf Of Dave Texidor
Sent: Monday, August 08, 2005 12:26 PM
To: discuss at ixdg.org
Subject: [ID Discuss] Potential interview questions for interaction
designers

[Please voluntarily trim replies to include only relevant quoted
material.]

Hey All,

Does anyone have a set of common interview questions they use to screen
potential interaction design candidates?

I am looking for questions that would help us differentiate a Web
designer (visual/html) from a User Experience designer (use cases,
requirements, interface/visual/coding). This is how skill sets are
distinguished in our environment. I am sure other orgs have different
breakdowns, but you get the idea...

Thoughts?
- dt (dave)

___________________________________
Dave Texidor | User Experience Designer
Insight | http://www.insight.com

_______________________________________________
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8 Aug 2005 - 4:09pm
Pradyot Rai
2004

Dave Texidor <dtexidor at insight.com> wrote:
> I am looking for questions that would help us differentiate a Web
> designer (visual/html) from a User Experience designer (use cases,
> requirements, interface/visual/coding). This is how skill sets are
> distinguished in our environment. I am sure other orgs have different
> breakdowns, but you get the idea...

Ask them about the projects where they have worked towards use cases,
requirements, or what ever you want in a designer. Ask for their
previous work. Scrutinize their answers, by cross questioning, to see
if they have actually done that.

Another way could be to give them a design problem (design/redesign
case), describing your own scenario and ask them to verbalize the
methodology/processes which they may use to arrive at any solution.
Keep the benefit of doubt that some candidates may not be best to
articulate their answers immediately. Indulge in a discussion arround
the methodologies that you use in your environment, and see if they
get it, suggests something new, or are willing to learn about it.
Judge their candidature by their conviction, enthusiasm to learn,
creativity and team work.

Sample work is the only unique thing for design candidates that you
can do differently than other desciplines. Always, rely on looking at
their sample work and ask questions regarding how they arrive at it.
Check if they can think through a processes/methodology.

Most of the interviews in the industry these days are becoming
behavioural and aptitude oriented. Many organization for business
related profiles are testing candidates personality and emotional
intelligence. Design profession should also think along the same line
as how can they bring candidates who fits in their organizational
culture.

My 2 cents,

Pradyot Rai

31 May 2013 - 7:21pm
Marco Di Costanzo
2009

I've interviewed a number of interaction designers and UX designers. Sometimes people waiving either flag have the skills we are looking for.

I have developed a sample problem that asks candidates to quickly think through an enterprise web application. I come into the interview with a large sketch pad, pens, and pencils. As they are working through the problem, I look for how they organize the information, what gaps they identify, what questions they ask to clarify relationships and areas of responsibilty. Sometimes I'll answer questions with new information, usually in a manner that keeps the application simple.  

It's been very interesting to see how different candidates approach the same problem. In any case, I've posted the problem below which is in the form of a concise brief.

###

Identify major areas of functionality and sketch screen ideas using the following brief.

 

Our company is taking our current product--a browser-based application that lists files for download--and we are making a new product from it focused on film editing agencies. This group of users has specific needs and it has been discovered that a separate app will help them accomplish their goals more effectively.

 

Film editing studios (post-production) process:

  1. Client review of film footage.

  2. Mark footage as approved or not approved by clients.

  3. Back and forth discussion about clips between clients and manager and discussions between teams (separate areas). Editors don't talk to clients.

  Distribution

 

Research with editing agencies has revealed the following: 

 

  User groups:

    1. Managers (approve work done by Editors and interface with customers)

    2. Editors (responsible for posting videos)

    3. IT (ignore for now)

 

  Software used by all editors:

    Final cut pro, email client, instant message client.

 

  Team structure: 

    Single manager with one or more Editors.

 

  Managers' goals:

    1. Have transparency into the work being accomplished by the team members on a daily basis.

    2. Make clients happy by listening to feedback and bringing that feedback to the team.

    3. Review work posted by Editors.

    4. Turn videos over to the client after Editors have posted them.

 

  Editors' goals:

    1. Posting videos for each client.

    2. Accomplish work at the studio, but keep track of possible emergencies when they're away from the office.

    3. Make the manager happy by keeping them informed about activities, accomplishing work, contributing to editorial discussions.

 

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