JOB: Senior Usability Officer at the American Library Association (Chicago, IL)

26 Oct 2007 - 2:35pm
1484 reads
Elizabeth Buie

ALA is a client of mine (I'm helping redesign their site, under subcontract to
UserWorks), and they are committed to usability and the quality of their
interaction design. I assisted them in defining this position and am serving
on their search committee. Candidates must be in the Chicago area or willing to
relocate there. I think it would be a great place to work; they're certainly a
wonderful bunch of people to work with.

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Any questions should go to ALA (cvivian at



Senior Usability Officer

The American Library Association (ALA), a large, information-based professional organization, seeks a Senior Usability Officer (SUO). This position in its key role will support 65,000 members and nonmembers in the organization's initiative to recast its growing Website with user-centered web design principles. The potential candidate will have extensive first-hand experience designing and running usability tests, conducting accessibility reviews/audits, and determining website trends. In addition, must have experience with other methodologies such as expert walkthroughs, defining stakeholder requirements, task analysis, wireframing, prototyping and card sorting. Excellent communication and people skills with the ability to communicate with nontechnical individuals are a must in this highly visible position. The SUO must be flexible and able to incorporate user-centered design principles to online interfaces while remaining responsive and open to the diverse and shifting needs of a complex organization. The ability to work in a team environment and between two universes of Information Technology and Librarianship is essential in order to maintain an outcome-oriented, global vision.

Requirements: Master's degree in Human-Computer Interaction (HCI) or related
field, with a minimum of five years' experience in designing and conducting usability tests and making recommendations to effect changes. Must have knowledge
of web site design, web-based usability standards, web-based accessibility standards and industry-acknowledged best practices. This individual must be able to work in a fast-paced environment and manage multiple projects simultaneously. Salary is negotiable from $75,000. ALA has an excellent medical/dental package, vacation and retirement annuity. Closing Date: Review of applications will begin December 1, 2007 and continue until the position is filled. For consideration send a letter of application and resume to the American Library Association, Human Resources Department, SUO/IT, 50 East Huron Street, Chicago, IL 60611; fax: 312.280-5270, email: cvivian at
Elizabeth Buie
Principal Consultant
Luminanze Consulting, LLC
tel +1.301.943.4168
fax +1.301.949.9694

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