Do Engineers Understand UX documents? (was"Alan Cooper on Software...")

1 Nov 2007 - 1:38pm
827 reads
jwang at tandem...

Amen to both of Janna's and Joseph's comments. And I'll take Joseph's
comments one step further and say that in the most successful situation
I've worked in regarding UX documentation, the engineers weren't just
involved in the application design process, we actually "designed" the
UX documentation with the engineers as participants. We treated the
engineers as our end users and conducted research to figure out what
would work for them, and included them in iterative reviews of the
documentation format as we designed it. As a result, the conventions we
used in our UX documentation became part of the coding conventions used
in development.

JoAnne Wang
Principal User Experience Architect

773.710.5409 mobile

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