Quality under pressure was: RE: Prototypes, process, and ID

29 Oct 2003 - 1:44am
1043 reads
CD Evans

I like the idea of an award system but that might lead us into a
whole other kettle of exclusivity problems. What has worked well in
the past has been 'site of the day' awards or perhaps a review site?
Boxes and Arrows is my first guess for setting up reviews, but I
don't see why we couldn't do it on our site.

How does that sound? Anybody for reviews?

CD Evans

At 6:04 pm +0000 28/10/03, Peter Bagnall wrote:
>On Tuesday, Oct 28, 2003, at 14:25 Europe/London, Ron Vutpakdi wrote:
>>I would agree that to produce something really good takes time and effort.
>>Now, at the same time, is it better to adapt ourselves to the conditions in
>>which we find ourselves or is it better to draw a line in the sand and risk
>>being shunted completely aside?
>I think there is a line to be drawn, yes. I wouldn't be extreme
>about where it was drawn, but I wouldn't want to be associated with
>something that was a design disaster. After all, from a commercial
>stand point you probably don't want your reputation linked with a
>dog's breakfast.
>>I believe that we usually work with
>>organizations and clients that are not mature/wise with regards to design
>>and usability. As a result of this immaturity and inexperience, being
>>inflexible ends up being counterproductive.
>I think this is often the case, yes. I think I overstated the case
>when I said be inflexible, but we do need to apply what pressure we
>can. If products then fail where our advice has been disregarded at
>least then we're sowing he seeds for people thinking maybe there was
>something in what we said.
>>We need to educate, advocate, and lead. At the same time, how we do that
>>and what we do needs to match the maturity of the organization and the
>>situation or we run the risk of having *no* impact at all if we aren't
>>included. It's usually easier to draw, nudge, and lead a horse along than
>>trying to drag it where it doesn't want to go, and I've found that the same
>>is true with people/organizations.
>You're absolutely right on this. Persuasion always works better than
>force. And we'd never win trying to force the issue anyhow, since
>we're the outside player at the moment.
>I've wondered about the idea of some form of interaction design
>award. Something that software houses and manufacturers could use as
>part of their advertising. It would take a long time to get rolling,
>but if we can speak directly to the public in some way like that
>then it would apply more pressure on manufacturers to pay attention
>to design quality. Of course there is something of a chicken and egg
>problem here.
>People like Porsche Design trade on their brand to do something
>similar, and Fuji and Grundig have both used the "Design by
>F.A.Porsche" in their advertising material. At the moment though the
>public are pretty much unaware that our discipline exists. Something
>we need to remedy.
>Voice or no voice, the people can always be brought to the bidding
>of the leaders. That is easy. All you have to do is tell them they
>are being attacked, and denounce the peacemakers for lack of
>patriotism and exposing the country to danger. It works the
>same in any country.
> --Goering at the Nuremberg Trials
>Peter Bagnall - http://people.surfaceeffect.com/pete/
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