discount usability testing on the web // personas

On Dec 6, 2007, at 8:32 PM, David Cortright wrote:

> Does anyone have experience with http://www.usertesting.com/ or other

> similar services?

What's strikingly missing is the notion of anything like personas: model
users chosen to resemble the ones who most need to use your site
successfully. These "People who are especially good at usability
testing" may or may not ressemble the people you want to build for.

Kathy

Kathleen Moore

Web Manager, Information Technology Services

Boston University School of Management

kemoore at bu.edu

617-353-2685