Last night I was jogging at the gym when all of a sudden Donald Norman
flashed up on the TV above my head. He was interviewed as part of a segment
called "Get me the Geeks!". It was all about the various bits of technology
in our lives today, and the tech support required to service users.
I'm sure there will be other questions that pop up from this, but here's
As Interaction Designers, how are we responsible for the products we work on
fitting in with the bigger sphere of products out there? I agree with the
segment's sentiment that there is simply *too much technology* out there for
everyday people to deal with...so creating usable & useful individual
products may not be the answer.
Can we (as IxDers) really make a dent by fixing one product at a time? Or
should we try to take on the whole technology-focused culture? Or are these
things really at odds with one another? Discuss.